| DUE TO THE NUMBER OF "UN-WARRANTED" NEGATIVE & NEUTRAL FEEDBACKS I'VE RECEIVED LATELY, "AND" THE LOW DSR SCORES BUYERS ARE LEAVING, I WANT TO STRESS THE FOLLOWING POINTS:
1) PLEASE COMMUNICATE WITH ME VIA EMAIL ANY PROBLEMS OR CONCERNS YOU HAVE, "BEFORE" RESORTING TO NEGATIVE OR NEUTRAL FEEDBACK, OR... GIVING A LOW DSR SCORE!!! I CAN'T FIX A PROBLEM IF IT'S NOT BROUGHT TO MY ATTENTION, & POOR FEEDBACK IS FOR SELLERS THAT DON'T WORK WITH BUYERS TO FIX PROBLEMS, & I'M "NOT" ONE OF THOSE SELLERS!!!
2) PLEASE THINK TWICE ABOUT LEAVING LESS THAN A 5 STAR FEEDBACK!!! TAKE INTO CONSIDERATION THE FACT THAT MOST OF MY ITEMS ARE A HANDMADE ITEM, MADE BY A POWERSELLER ('AND' A MOM), & "NOT" A STOCK ITEM THEREFORE 7-10 DAYS IS "NOT" AN UNREASONABLE AMOUNT OF TIME!!! I WORK 7 DAYS A WEEK (60+ HOURS), & DO MY BEST TO MAKE & MAIL EVERYTHING OUT AS QUICKLY AS POSSIBLE, BUT... I'M ONLY HUMAN & THERE ARE TIMES WHEN THE ORDERS PILE IN SOOO FAST THAT IT CAN TAKE 7-10 DAYS TO DO SO!!! WHEN YOU LEAVE A POWERSELLER 'LESS' THAN 5 STARS (FOR SHIPPING TIME, S&H CHARGES, ETC.) IT LOWERS THEIR OVERALL SCORE & TAKES AWAY THEIR MONTHLY DISCOUNT, & CONSIDERING HOW MUCH EBAY & PAYPAL GET FROM SELLERS (10%-15%) THESE DAYS, THIS IS "VERY" IMPORTANT TO US!!! WITHOUT THIS MONTHLY DISCOUNT, ITEM COSTS WILL HAVE TO BE INCREASED IN ORDER TO MAKE UP FOR THIS LOSS, & I TRY VERY HARD TO KEEP MY PRICES REASONABLE!!! PLUS... LESS THAN 5 STARS LOWERS THE SELLER'S BEST MATCH SEARCH RESULTS RATING, RESULTING IN LESS SALES, SO... "PLEASE" DON'T BE HASTY WHEN LEAVING LESS THAN 5 STARS!!! THINK ABOUT 'ALL' THE TIME & FEES INVOLVED IN BEING A SELLER, & CONTACT ME 'FIRST' IF THERE'S A PROBLEM SO I CAN TRY & RECTIFY IT!!! PROBLEMS CAN'T BE FIXED IF THEY'RE NOT BROUGHT TO MY ATTENTION, & FEEDBACK IS "NOT" THE WAY TO DO SO!!!
3) PLEASE "READ" THE AUCTION, & DON'T JUST BID ON THE PICTURE ALONE!!! I'M SOOO TIRED OF GETTING NEGATIVE & NEUTRAL FEEDBACKS FROM BUYERS THAT DID 'NOT' TAKE THE TIME READ THE AUCTION, AND THOUGHT THEY WERE GETTING A $40.00-$50.00 ITEM FOR LESS THAN $5.00... WHEN THE AUCTION "CLEARLY" STATED IT'S FOR THE INSTRUCTIONS/ PATTERN TO MAKE THE ITEM YOURSELF!!! I TAKE THE TIME TO "CLEARLY" STATE WHAT IS & ISN'T INVOLVED IN EACH AUCTIONS, SO... "PLEASE" TAKE THE TIME TO 'READ' WHAT'S IN THE AUCTION!!!! IT'S NOT FAIR THAT BUYERS HOLD THE SELLER RESPONSIBLE FOR "THEIR MISTAKE" OF NOT READING THE AUCTION!!! |
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|  | | Frequently Asked Questions | | | Q:What is your return policy? | | | A:THERE ARE NO RETURNS FOR INSTRUCTIONS & PATTERNS, AND EBOOKS ONCE THEY'VE BEEN SENT. BUT... IF FOR ANY REASON THERE IS A NEED FOR A RETURN ON ANY OTHER ITEM (ALTHOUGH MY BUYERS ARE TYPICALLY VERRRY PLEASED WITH THEIR PURCHASES) I AM ALWAYS WILLING TO WORK WITH A BUYER!!!! | | Q:Do you combine shipping? | | | A:ABSOLUTELY!!!! MOST ADDITIONAL ITEMS ARE ONLY AN EXTRA $1.00 S&H (EXCEPT FOR LARGE & HEAVY ITEMS SUCH AS CORN BAGS & NURSING PILLOWS OF COURSE). | | Q:When can I expect my order to arrive? | | | A:DEPENDING ON HOW MANY ORDERS I HAVE AT THE TIME OF YOUR PURCHASE, AND... HOW LARGE YOUR ORDER IS, I TYPICALLY CAN MAKE & SHIP MOST ITEMS WITHIN A COUPLE OF DAYS TO A WEEK. BUT, IF YOU NEED YOUR ITEM(S) FOR A SPECIFIC DATE (FOR A B'DAY, SHOWER, ETC.), JUST LET ME KNOW & I'LL DO MY BEST TO RUSH YOUR ORDER!!! | | Q:Do you leave feedback for all purchases? | | | A:YES, I "ALWAYS" LEAVE FEEDBACK AFTER IT HAS BEEN LEFT FOR ME. BUT.... I DON'T ALWAYS GET TO IT WITHIN A COUPLE OF DAYS (I TYPICALLY LEAVE IT IN BULK EVERY COUPLE OF WEEKS OR SO), SO "PLEASE" DON'T OVERLOAD MY EMAIL BOX WITH REQUESTS FOR FEEDBACK!!! I PROMISE I WILL LEAVE IT AS SOON AS I POSSIBLY CAN!!! | | Q:Do you ship internationally? | | | A:YES, I SHIP WORLDWIDE!!! SHIPPING TO CANADA IS TYPICALLY ONLY AN ADDITIONAL $1.00 (EXCEPT FOR LARGE & HEAVY ITEMS SUCH AS CORN BAGS & NURSING PILLOWS, OF COURSE). EVERYWHERE ELSE JUST EMAIL ME FOR A SHIPPING QUOTE. | | Q:Are your nursing pillows "and" covers the same size as Boppy nursing pillows & covers? | | | A:YES, MY HANDMADE NURSING PILLOWS "AND" HANDMADE COVERS "ARE" THE SAME SIZE AS THE STORE-BOUGHT BOPPY NURSING PILLOWS AND COVERS. | | Q:Do your nursing pillow covers fit on Boppy nursing pillows? | | | A:YES, MY HANDMADE NURSING PILLOW COVERS WILL FIT ON STORE-BOUGHT BOPPY NURSING PILLOWS. | | Q:Do your nursing pillows fit inside Boppy covers? | | | A:YES, MY HANDMADE NURSING PILLOWS WILL FIT INSIDE STORE-BOUGHT NURSING PILLOW COVERS. | | Q:Do you make larger blankets than the 18x22 loveys listed? | | | A:YES, I CAN MAKE THEM "ANY" SIZE YOU'D LIKE, JUST EMAIL ME THE SIZE YOU WANT & I'LL QUOTE YOU A PRICE & SET UP A PRIVATE AUCTION FOR YOU TO PURCHASE IT. AND... I USUALLY HAVE SEVERAL AUCTIONS SET UP FOR 28"X42" & 36"X44" TODDLER SIZE BLANKETS LISTED TOO, IF YOU DON'T SEE THEM JUST EMAIL ME FOR DETAILS/PRICING. | | Q:When can I expect to receive the sewing instructions or e-book that i purchase? | | | A:ALL SEWING INSTRUCTIONS/E-BOOKS ARE EMAILED WITHIN A COUPLE OF HOURS AT THE MOST (EXCEPT IF IT'S IN THE MIDDLE OF HE NIGHT OF COURSE, IN THAT CASE IT'LL BE SENT FIRST THING IN THE MORNING). IF YOU DON'T SEE IT WITHIN THIS TIME, CHECK YOUR SPAM/BULK EMAIL FOLDER. AND IF IT'S NOT THERE, JUST EMAIL ME & I'LL BE HAPPY TO RE-SEND IT. | | Q:Can I change the color of the satin trim & flannel backing on the blanket/lovey I purchase? | | | A:Yes, you may customize almost ANY of my blankets/loveys with any color satin trim & flannel backing you'd like. "Except" for clearance items, where the item is already made & ready to ship (and... there's no more of it left). | | Q:Are you open to doing custom orders if I send you my own fabric, etc.? | | | A:YES, I AM VERY WILLING TO DOING CUSTOM ORDERS WHERE YOU SEND ME YOUR OWN FABRIC. IF YOU DON'T SEE A LISTING FOR A CUSTOM ORDER FOR THE ITEM YOU ARE LOOKING FOR, JUST EMAIL ME FOR DETAILS & PRICING. |
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