| DUE TO THE NUMBER OF "UN-WARRANTED" NEGATIVE & NEUTRAL FEEDBACKS I'VE RECEIVED LATELY, "AND" THE LOW DSR SCORES BUYERS ARE LEAVING, I WANT TO STRESS THE FOLLOWING POINTS:
1) PLEASE COMMUNICATE WITH ME VIA EMAIL ANY PROBLEMS OR CONCERNS YOU HAVE, "BEFORE" RESORTING TO NEGATIVE OR NEUTRAL FEEDBACK, OR... GIVING A LOW DSR SCORE!!! I CAN'T FIX A PROBLEM IF IT'S NOT BROUGHT TO MY ATTENTION, & POOR FEEDBACK IS FOR SELLERS THAT DON'T WORK WITH BUYERS TO FIX PROBLEMS, & I'M "NOT" ONE OF THOSE SELLERS!!!
2) PLEASE THINK TWICE ABOUT LEAVING LESS THAN A 5 STAR FEEDBACK!!! TAKE INTO CONSIDERATION THE FACT THAT MOST OF MY ITEMS ARE A HANDMADE ITEM, MADE BY A POWERSELLER ('AND' A MOM), & "NOT" A STOCK ITEM THEREFORE 7-10 DAYS IS "NOT" AN UNREASONABLE AMOUNT OF TIME!!! I WORK 7 DAYS A WEEK (60+ HOURS), & DO MY BEST TO MAKE & MAIL EVERYTHING OUT AS QUICKLY AS POSSIBLE, BUT... I'M ONLY HUMAN & THERE ARE TIMES WHEN THE ORDERS PILE IN SOOO FAST THAT IT CAN TAKE 7-10 DAYS TO DO SO!!! WHEN YOU LEAVE A POWERSELLER 'LESS' THAN 5 STARS (FOR SHIPPING TIME, S&H CHARGES, ETC.) IT LOWERS THEIR OVERALL SCORE & TAKES AWAY THEIR MONTHLY DISCOUNT, & CONSIDERING HOW MUCH EBAY & PAYPAL GET FROM SELLERS (10%-15%) THESE DAYS, THIS IS "VERY" IMPORTANT TO US!!! WITHOUT THIS MONTHLY DISCOUNT, ITEM COSTS WILL HAVE TO BE INCREASED IN ORDER TO MAKE UP FOR THIS LOSS, & I TRY VERY HARD TO KEEP MY PRICES REASONABLE!!! PLUS... LESS THAN 5 STARS LOWERS THE SELLER'S BEST MATCH SEARCH RESULTS RATING, RESULTING IN LESS SALES, SO... "PLEASE" DON'T BE HASTY WHEN LEAVING LESS THAN 5 STARS!!! THINK ABOUT 'ALL' THE TIME & FEES INVOLVED IN BEING A SELLER, & CONTACT ME 'FIRST' IF THERE'S A PROBLEM SO I CAN TRY & RECTIFY IT!!! PROBLEMS CAN'T BE FIXED IF THEY'RE NOT BROUGHT TO MY ATTENTION, & FEEDBACK IS "NOT" THE WAY TO DO SO!!!
3) PLEASE "READ" THE AUCTION, & DON'T JUST BID ON THE PICTURE ALONE!!! I'M SOOO TIRED OF GETTING NEGATIVE & NEUTRAL FEEDBACKS FROM BUYERS THAT DID 'NOT' TAKE THE TIME READ THE AUCTION, AND THOUGHT THEY WERE GETTING A $40.00-$50.00 ITEM FOR LESS THAN $5.00... WHEN THE AUCTION "CLEARLY" STATED IT'S FOR THE INSTRUCTIONS/ PATTERN TO MAKE THE ITEM YOURSELF!!! I TAKE THE TIME TO "CLEARLY" STATE WHAT IS & ISN'T INVOLVED IN EACH AUCTIONS, SO... "PLEASE" TAKE THE TIME TO 'READ' WHAT'S IN THE AUCTION!!!! IT'S NOT FAIR THAT BUYERS HOLD THE SELLER RESPONSIBLE FOR "THEIR MISTAKE" OF NOT READING THE AUCTION!!! |
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