RETURN POLICY

We hope your 24diamonds4you purchase has exceeded your expectations. We are committed to your complete satisfaction!

If for any reason you are not satisfied with your order, you can return any item purchased from 24diamonds4you *(excluding special orders) in its original, unused condition for a full refund of the purchase price or store credit for an exchange.

All original factory tape, plastic protectors and stickers must be intact and never removed. All taxes, shipping and handling costs in connection with returns are the responsibility of the customer.

24diamonds4you sells only brand new unworn watches & jewelry. Therefore, we are able to accept for returns only unworn items in the same condition as they were shipped.

We cannot refund taxes, freight, gift-wrapping, special order and final sale merchandise or items with personalized inscriptions. Please contact us for Return Authroziation Number before you will ship the item back.

All merchandise should be returned to us fully insured. For your security, all returns are opened in the presence of two receivers who can verify the contents upon their arrival. We can only refund merchandise that is received back within 7 days of the invoice date and is in new, resalable condition without any scratches or marks.

* If your item is a special order, you will be notified before it is shipped out.