Our goal is complete buyer satisfaction. If your purchase is not all you expect it to be, you may return it for a refund, exchange or adjustment with in 30 days. Please contact us for the RMA number before you send the item. We will ship your orders within 1-2 business days after we receive your cleared payment. If you have any question or doubt, please feel free to contact us anytime. We usually reply your message within 24 hours.