Shipping FAQS & Information
5stardeal ships Ups for heavier items. For lighter items, we use UpsSurePost and UPS Mail Innovations. In each case, Ups picks your item up, and delivers it to your location post office, and your post office will deliver it to you. Any economy shipping will leave this way. Expedited will only leave UPS 2 day or Next Day air depending on the service type you selected.
Our warehouse is centrally located in Cleveland, Ohio. Often delays in shipping can occur for reasons outside of our control. It is a rare circumstance, but sometimes an items could take up to 2 - 10 for ultimate delivery.
We ship packages from our warehouse every business day during the week. Some orders placed on Friday and Saturday may leave our warehouse on Sundays. Our warehouse is open on Sunday, but our offices are closed.
If an auction offers expedited shipping rates for 2nd day air or next day air, your order will leave the same day if confirmed payment has been received by 10 AM eastern standard time. Remember, our orders are transmitted directly to our warehouse floor for the quickest turnaround.
All orders we ship, can be tracked at ups.com.