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| Q:What is your Return Policy? |
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| A:Item(s) must be returned within 7 Days,(International Sales 7 days to Contact us). Contact Customer Service PRIOR to returning Item(s). Returned Item(s) MUST BE IN ORIGINAL CONDITION AS MAILED. Customer pays Shipping/Handling/Restocking Fees. Refund will be given as: Money Back. |
| Q:Do you Combine Shipping? |
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| A:Yes we combine shipping. When you order more than one item ebay will automatically combine the shipping. Simply place your order and let ebay do the rest! Or email us and request an invoice and we will combine shipping for you. |
| Q:When can I Expect my Order to arrive? |
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| A:Most Items shipped within 2-3 Business days after order placed. USA orders usually received in 2-5 days but can take from 2-7 business days. International orders take a little longer, usually 15-20 days but sometimes as long as 25 days. USPS Postal Service holidays may delay receipt of your order. We will ship your order as soon as possible. |
| Q:How much is the Shipping and Handling Charge? |
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| A:Unless otherwise stated as a flat charge (Flat charge amount will be in listing), the shipping charges are calculated automatically. Click the calculator button in the listing. Type in your zip code (or country) and how many items ordered and the shipping cost is shown to you. The cost is Automatically calculated, Its that easy! |
| Q:Do you Ship Internationally? |
|
| A:Yes we do. We have had many customers we have done business with internationally. |
| Q:What's the best way to contact you? |
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| A:Email us or call customer service. We try and answer all email and phone calls as soon as possible. We check our messages several times throughout the day.
The 2nd Phone number is a cell phone so we can usually get back to you right away.If your call is not answered immediately,Please leave a detailed message including your contact information. |
| Q:How do I know if your customer service is good? |
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| A:Check out our ebay reputation.We have 100% satisfied customers. If for some reason you are not satisfied please contact us as soon as possible.We will work with you, or will arrange a refund if you are not totally satisfied and wish to return your item.Comment from recent buyer:best seller I have run into yet...They have my next order& the next... |
| Q:How do I contact you? |
|
| A:You can EMAIL US AT odds_n_ends202@yahoo.com,
or CALL CUSTOMER SERVICE AT 770-931-4939 or 678-860-5533 |
| Q:Do you have a retail store? |
|
| A:Yes, we have a store in Atlanta Georgia. Please click Atlanta store at the top of our ebay store home page for further information.ALSO VISIT OUR SISTER SITE: http://www.oneislamicstore.com/ |
| Q:What is the sizing on your Abayas? |
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| A:The size is the measurement from your shoulder to your ankle. For example if your measurement from your shoulder to your ankle is 56 inches, you would wear a size 56 Abaya. |
| Q:What is the sizing of your Salwar Kameez? |
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| A:The sizing is based on the measurement for the pants. For example if your child's measurement from the waist to the ankle is 30 inches, then you would order a size 30 Salwar Kameez. The sizing is the same for adults and Teens. |
| Q:DO YOU HAVE MORE MERCHANDISE? |
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| A:Yes we do. For more on-line items visit our sister site: http://www.oneislamicstore.com/.We also have more in our Atlanta Store. Please feel free to call us if your are searching for an item, we may carry it in our store! |
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