Ebay Policies:
All Customers
All Items: Due to inventory control issues at times your item may be "backordered." If your item is backordered you will be given the opportunity to wait for the backorder (you will usually get an extra discount for waiting), or get a complete refund. Please be advised the Manufacturer will give us an "estimated time of arrival" and we can't control this backorder. Be assured you will receive your product, however, you must agree to either wait or get a refund that day. A refund will include agreeing to not complete the transaction on Ebay. We appreciate your understanding in this matter and appreciate the opportunity to serve you. We go to great lengths to ensure the product is available, however, at times our inventory may be incorrect.
Be Advised All orders are subject to up to 5 days delay in shipping once your order processes. All products are subject to ship from another one of our warehouses throughout the USA depending on your location. Thank You for your understanding. Our shipping warehouses can't ship international so we have to have your product shipped to our main warehouse first so it may be longer than our normal 5 days.
IMPORTANT SHIPPING INFORMATION: All items require a signature. This is to protect your valuable new item and make sure it gets only to you.
Shipping to a third party: Please contact before bidding if you need your item shipped to a third party
International Customers
Payments: We will accept Paypal. You must always work out payment before bidding. If you are from Canada or the UK and paying with Paypal you must have a confirmed address.
Shipping to a third party: Please contact before bidding if you need your item shipped to a third party
Voltage: All our guitar products work in any country however Amplifiers and Effects Processors run on 120 volts. In most cases voltage converters or power supplies can be found at your local electronic store. Be advised that your warranty may be invalid in your country. Please make sure you are aware of this before purchasing a product.
Import Tax: Be advised that no USA company collects import tax. We do not collect import tax and we are not in control of which countries collect, or how much they collect. Please do not ask us to mark your item as a gift or alter the invoice, this is against the law and wont be done. Please contact your local customs department for more information. Thank You.
Warranty: Be advised that your warranty may be invalid in your country. We can't guarantee the warranty will be valid outside the USA.
Returns: Be aware that if you decide to return the product because you can't get the product to work in your country because of voltage issues, that you will be responsible for all shipping costs plus a restocking fee of 15%. The item must be returned in NEW condition or more fees will apply.
Be Advised All orders are subject to up to 5 days delay in shipping once your order processes. All products are subject to ship from another one of our warehouses throughout the USA depending on your location. Thank You for your understanding. Our shipping warehouses can't ship international so we have to have your product shipped to our main warehouse first so it may be longer than our normal 5 days.
International Customers Please consider all this before purchasing and before returning an item
Shipping: (Some Items don't receive Free Shipping, please see each listing)
FREE UPS GROUND SHIPPING USA Only 48 States (Excluding Hawaii & Alaska). Outside the USA Shipping & Handling & Hawaii & Alaska will be determined after auction. For shipping quotes outside the USA please contact The Shipping Department
All Buyers will receive a Guitar Related Newsletter. It's easy to opt out and your email wont be shared with anyone.
Payments Accepted:
• Paypal (If you pay with Paypal you must have a confirmed address. No Exceptions.
Paymate is accepted if Paypal is inconvenient
Payments are due when making a purchase. Please work out payment arrangments before bidding. Thank You!
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