Dear valued customers,
Currently, my staff and I am having Chinese New Year holiday from 2016-02-02 to 2016-02-15.
Although I am on vacation, I willl reply your message in 48 hours, our good communication can solve all problems. So please wait for my message.
Our good communication can solve all problems, we accept refund and replacement based on our communicate.
But neutral and negative feedback can not solve the problem at all.
Your patience and kindness is much appreciated.