Items accepted for return within 7 days of receipt. The item return must be approved. I will not reinburse for shipping, handling, insurance, delivery confirmation from seller to buyer or from buyer to seller. I only will refund the item bid win amount. For faster answers to your questions email or fax8012889690 and I will respond as fast as possible. My goal is to take care of you. Damaged or lost item claims need to be done with the carrier Postal service, once the item leaves me I can not be responsible for it being lost or damaged. THANK YOU!