You can shop with Confidence at A Fortunate Dog! I understand how much you love your dog. That is why I have developed this eBay store. I want to help you care for your best friend with products that will enhance his or her health, comfort and well-being. After 30 years as a professional groomer and pet retail specialist I am enjoying making these same professional products availble to you...products you will not find at every big box store. Products that I have used in my own salons with success and that I can sell with confidence that they will perform as promised or I will make it right! 100% customer satisfaction is my goal. ---------------------------------- Most items ship within 3 days via 1st class or priority mail as stated in the shipping info of the individual item listing. Items shipped directly from the manufacturer ship UPS with tracking. I accept Visa and Mastercard directly, PayPal, Check or Money Order. Please be a responsible eBayer and pay within 3 days or email me with payment intention. If there should be a problem with your item...please allow me a fair chance to correct the problem. Communication is key in avoiding negative feedback. --------------------------------- All items are NEW and in ORIGINAL PACKAGING unless otherwise specified. Add Me to your My eBay Favorite Sellers List Thank you for shopping at A Fortunate Dog.