Customer Service

Customer Service 
We want to make it easy for you to reach us when you need help or have questions/concerns, so we’ve given you the option of calling us at (00-44) – 20 -7226538 or emailing us at info@a2zrug.com. Inquiries will always be answered shortly. Don’t hesitate to be in touch! 

Shipping 
Everywhere, anytime. We believe that no matter where you live, you deserve to enjoy our unique collection of products. Every costumer of A2Z Rugs is offered the benefit of shipping at a low rate: everywhere, anytime. Due to our extensive worldwide operation, customers everywhere will get our products completely FREE of shipping and handling charges.

30-Day Return Policy 
Our number one priority is to make sure you are satisfied with our superior quality products. We believe that whoever values quality deserves risk-free online shopping. If you are not completely satisfied with your purchase, simply contact us for instructions on how to return your item.

• We guarantee your 100% satisfaction. If you are not happy with your purchase, we will be happy to accept a return.
• You can return your purchase for up to 30 days from the purchase date. Products must be in the condition you received them.
• Shipping charge is non-refundable.

Payment & Checkout 
Thanks for Shopping with A2Z Rugs! To make your purchase as simple and easy as possible, please refer to the detailed store policies listed above. After selecting a product and adding it to the shopping cart, you can click on the shopping cart logo in order to complete the purchase. At any point you can always return to the store to add more items to your cart before checking out.