Because of safety concerns, we only shipped to the address provided at the checkout trough paypal. So, please add the address where you want your item shipped to.
All returned or exchanged items must be in new condition, in their original box, and must include all packing material, blank warranty cards, manuals, and all accessories. Items with timers must show less than 60 minutes of use. Items with shutter counters must show less than 60 exposures. AAVI is not responsible for personal data or items left in returned merchandise, such as Tapes, CD, DVD Etc. Defective items may be exchanged at our discretion for the same model or manufacturer's equivalent model.
RMA numbers are valid for 7 business days. AAVI is not responsible for any consequential or incidental damage resulting from the sale or use of any merchandise bought from us. We are responsible for the monetary value of the merchandise only.
How to return or exchange an item:
To return an item you must contact our customer service trough ebay, directly from your item to obtain an RMA number. Place the original package into a shipping carton. Include the invoice, copy of the e-mail and the reason for the return. If defective, please specify the defect. The RMA or Item number must be clearly written on the outer box. If you received a label in the email, print the label and tape it to the carton. Ship via ground service with a tracking number. Return shipping charges are the responsibility of the customer.
No Return/Exchange On:
All consumable items (e.g., film, tapes, paper,inks,toners, bulbs, batteries CD, DVDs, etc.) once opened
Computers, Software and Hardware once opened
Special Order merchandise
Educational tapes and books once opened
Closeout or Clearance times|