GUARANTEE & Return Policy

We offer 100% Guarantee on all items sold. AGUSTUS-Collection wants you to buy with complete CONFIDENCE!

Our items are garanteed as descibed.

If the item is different from what we stated in our description we will accept a return within a 7-days period after you received the item.

Please read all descriptions carefully before your purchase.

In case of a return you have a choice of an exchange or credit (excluding shipping cost).

AGUSTUS-Collection provides a 7-day period, from receipt of delivery at your domicile, in which to return an item which is not as stated in our description. Please note that all shipping charges and insurance are not refundable.

In case of a return, the item(s) musts be returned unaltered and carefully packed in its original box and packing materials within the 7-days period.

Please contact us first to receive your return authorization, shipping address and clear shipping instructions.

Please do not send anything back before we contact you.

AGUSTUS-Collection is proud to maintain permanent credibility with our customers.

Member of the Thai Gem and Jewelry Traders Association

Lay-A-Way for items over US$ 500:

Please feel free to take advantage of this convenient service. We require a 25% deposit of the final sale price upon the completion of an auction or store-purchase. The balance is to be paid within 3 months