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  • STORE POLICY
Shipping & Payment

We ship all items worldwide from our office in BALI (Asia).

Please do not send any payment until you receive our invoice via eBay, as possibly over-paid shipping charges can not be refunded.

In our invoice we will provide the cost for two shipping options or state free shipping if applicable. Even free shipping we always offer a second or faster shipping option.

International Economy Shipping = Registered Airmail is cheap but VERY VERY SLOW and less secure. It can take 10 working days up to usually 30 working days to arrive, often it can take much longer (sometimes even 45 up to 60 working days)!

If you select SLOW economy shipping via Registered Airmail you automatically accept the very long delivery time. Registered Airmail does not have any insurance and there is NO tracking number available! We can not take any responsibility for Registered Airmail shipments. In case of lost or damage there is no insurance. If you need your purchase secure and fast please use EXPEDITED Shipping only!

The FAST shipping option is International EXPEDITED Shipping (we usually ship via FedEx International Priority or DHL).

EXPEDITED Shipping is fast & takes only 2 - 4 working days to arrive, it is very secure, it includes insurance and you will receive an online tracking number.

You will be able to edit the invoice to the shipping service you prefer when you make your payment via eBay check-out.

If shipping logistics require and make it deemed necessary, we reserve the right to change the shipping company from FedEx to DHL or to EMS .

As a special bonus, we offer FREE EXPEDITED Shipping for all purchases over US$ 500 ** (This free shipping offer is applicable to eligible items only. Please ready each individual listing for any exemptions), if payment is received within 10 days after the first item purchased in your combined invoice. If payment is not received within 10 days our free shipping over is not valid!

We also offer combine shipping over a period of 10 days.

YOU PAY ONLY ONE shipping fee and each additional item will be added for FREE in the same shipment.

To especially RUSSIA, Africa, South America and various other countries we can ship via EMS ONLY (it is not possible via FedEx or DHL)! Please ask for the exact shipping cost to these countries before bidding and buying.

Very IMPORTANT:

If you intent to combine multiple items in one shipment please pay only one time at the end!

Please do not send partial payments.

As soon as we receive your payment we have to send out your shipment immediately.

We can not hold any purchased items after you paid.

NEW EBAY RULES REQUIRE IMMEDIATE SHIPPING !

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General Interest
South Sea Pearls and other rare Pearls
Gemstone Beads
Solid 22K Gold Beads & Findings
Vermeil 24K Gold on 925 Sterling Silver Bead & Findings

Agustus-Collection

STORE POLICY

 

If you are the winner of this auction, please contact us within 3 days of the auction end, as per eBay rules.

We reserve the right to relist the item if contact has not been made within the 3 day limit.
If you intend to bid but will be away from home at the end of the auction, please let us know via email in advance.

Payment must be received within 10 days (unless by prior arrangement) after the end of the auction.

We are not responsible for delivery time, lost packages, or damaged items occurred from the shipping service.
The shipping cost does not include insurance. If you would like to have insurance cover, please use FedEx or DHL only. Registered Airmail does not offer insurance.

If shipping logistics require and make it deemed necessary, we reserve the right to change the shipping company from FedEx to DHL or to EMS .

Please read our conditions carefully.

Upon bidding on our auctions, all terms and conditions are accepted.

PLEASE EMAIL ANY QUESTIONS BEFORE BIDDING

 

Very Important Note on Drilling of Pearls (Pearl Drilling Policy)

We can drill most un-drilled pearls fully or half for you.

Please ALWAYS check with us if drilling is possible. For any drilling request you accept our policy on drilling of pearls

We only can standard drill from the top half down or fully-through from top to the bottom of the pearl.

Standard drilling is always through or half at the center of the longest axis of a naturally shaped pearl.

We will drill with a standard drill bit which can be placed centered only. We will drill where the center placed drill bit allows us to drill.

We only use a 0.9 mm drill bit and do not drill smaller or larger holes.

The 0.9 mm drill hold wit fit a think silk-cord or beading wire.

We do not drill sideways and do not drill any other way.

Please ALWAYS check and confirm with us if the drilling requirements you have are possible.

Each naturally shaped pearl is unique and needs different drilling.

We do not charge for drilling.

Some shapes of pearls, especially fancy-shaped baroque or Keshi pearls can not be drilled by us.

We do not drill very small pearls or oddly shaped pearls.

Drilling will reduce the weight of a pearl slightly. Sometimes organic cultured baroque and Keshi pearls may have hollow pockets or liquid / organic filled pockets. We will only see this after drilling. If this is the case we will flush clean and professionally dry the pearl for you. For this purpose a drill hole has to be enlarged slightly. Also cleaning out a pearl will reduce the weight of a pearl very slightly.

We ALWAYS reserve the right to refuse drilling if drilling is not possible or any special drilling requests which can not be done by us or the risk of drilling and damaging a pearl is too great. Sometimes we can see this only before to attempt to drill a pearl. In this case we have to inform you that we can not drill your pearl. Thank you very much for your understanding.

We offer our longtime experience and if you need any pearl drilled, please accept our professional judgment to where a drill hole can be places and if a pearl can be drilled or not.

PLEASE make your drilling request and also any other instructions in a clear note when sending your payment via PayPal. With giving your drilling instructions, you accept our conditions for drilling.

Any pearl which was drilled on your request can NOT be returned under any circumstances.

An additional message via eBay messages would be great, too.

Thank you very much for your understanding.

Click here: Please read our guide to find out how you can enlarge a drill hole of a pearl


 
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