| Q: DO YOU RESIZE RINGS? |
| A: We do resize rings. If you buy a ring, You will be asked to fill your information while processing your payment in our checkout system . The information asked is Yellow or White gold and a ring size . We are PROUD to say that we are the only eBay members that guarantee SAME DAY Resizing, And this is because we are |
| Q: IF I HAVE A PARTICUAL MODEL THAT I WANT... ARE YOU ABLE TO MAKE ME THAT ITEM? |
| A: Of course we can make any jewel that you'd like, Just call us to our toll free number 1-866-284-5687 and make sure to have a photo on .jpg that you can send us to support@ahavadiamond.com . We will also need your ring size that you want (If the item is a ring) and the diamond that you'd like. |
| Q: HOW LONG WILL IT TAKE TO RECEIVE MY ITEM? |
| A: Please allow 3 to 5 days to receive an item after we ship it. |
| Q: WHAT ARE CLARITY ENHANCED DIAMONDS? |
| A: Please read our review about clarity enhanced diamonds: Clarity Enhancement |
| Q: IF I’M NOT SATISFIED CAN I GET MY MONEY BACK? |
| A: Even if you are satisfy you can send the item for FULL REFUND no question asked. We are proud to have an unconditional, 'no hassle-no questions asked' 14-days money back guarantee. All our items come with a 100% guarantee. We do not charge any re-stocking fees. We will refund all the amount even if free shipping was given . |
| Q: What is your return policy? |
| A: You may return the item and get a full refund within 14 days of receipt. |
| Q: When can I expect my order to arrive? |
| A: After payment clears, your purchase should arrive in up to 3 business days. |
| Q: What does “Enhanced Natural" mean? |
| A: One of the most modern industries in diamonds today is enhancement. This is a treatment made to improve the diamond clarity. The diamond is natural and treated in a special system that makes it look much better. The treatment doesn’t harm the diamond. |
| Q: Do you ship internationally? |
| A: Yes, We ship worldwide. |
| Q: How much are shipping charges? |
| A: Shipping is FREE worldwide. |
| Q: Are the stones clarity enhanced? |
| A: Yes, all our stones are Enhanched, natural diamonds. |
| Q: Do you have any rings/stud earrings set in yellow gold? |
| A: Yes, you may choose to have your purchase set in Yellow or White Gold. |
| Q: What size is this ring? |
| A: Our rings are custom made for you. If you are the winning bidder, you may choose any size and we will make you a ring that will fit perfectly. |
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