We are always available for questions and concerns to make your purchase as smooth a transaction as possible. We strive for a 5 star rating and complete satisfaction from our customers! We never charge additional shipping and handling fees, and make every effort to keep your cost as low as possible, such as recycling materials, offering free and calculated shipping. If you are unsatisfied about your purchase for any reason, please give us a chance to make things right before you respond with feedback. We would like your experience to be as positive with us as possible and would like to earn your repeat business.