|This is to let you know all our policies:
My goal is complete customer satisfaction. I will bend over backwards to help you, if at all possible.
It is your responsibility to insure your item for shipment. If you don't choose to insure your parcel, the item(s) will be shipped unprotected from loss or damage in shipment. I will not be responsible if your item is not insured. I have had packages lost before (not many, but some).
The normal shipping discount offered is $1 off each additional purchase. If you are buying 5 or more items from me I do give larger discounts for shipping. Request combined shipping via email for the best possible rate.
I test and inspect every item, if possible, before it goes out my door to you. If it's a game system, it has been tested with several games. Comics have been personally inspected.
Returns: I accept returns for any reason within fourteen days. If it comes to you whole and working and you just have decided that you don't want it you have 3 days from receipt of this item to let me know. If, for whatever reason an item is dysfunctional and you can't get it to work, again you have 3 days from the date you receive it to let me know.
The buyer is always responsible for shipping costs back to me as with any return (purchaser is responsible for getting it back to the store). No exceptions. If an item is sent back to me for a refund and after I test it and I find there is nothing wrong with it, I will not refund original shipping costs and there will be a 10% restocking fee. If you buy a game system and it needs to be returned to me I do have record of the serial number of the game system I sent to you so therefore don't bother trying to send back to me your old broken down system.
If there is a mix up in shipping and you get the wrong item I will cover the cost of shipment back to me. As soon as the item is returned I will either send you out the item you purchased or give you a full refund if I no longer have the item.
Shipping: All items are sent USPS 1st class (2-5 days delivery US)and 1st class international outside the US. All orders over $2 are tracked. The exception is outside the US, which cannot be tracked unless sent UPS. The exception to my fist class rule is books and anything including books. They are sent out Media Mail 2-9 days delivery (US). All orders going outside the US may experience delays in shipping. This is not because of me. I always ship 1 to 2 days after payment. Problems occur when Customs doesn't allow a package to go thru quickly. I have no control of shipping time.
If you need to contact me please e-mail me at firstname.lastname@example.org. Or if you just e-mail me thru E-bay I'll get that also. I check my business E-mail usually once a day and my E-bay mail frequently
I hope your shopping at Abbas Discount Place is a pleasant experience. I hope to see you back often.