Store Policies:

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Most items are shipped 1-7 business days after payment.

In order to keep our inventory fresh, it will occasionally take longer for some items to go out.  We will do our best to notify you if we expect any delay.

All items are shipped within 14 business days after payment

unless otherwise noted.

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Due to the handmade nature of many of our products and our ever-evolving product line; packaging, labels, and product appearance may vary.  We often use stock photos that may or may not represent the exact product. Please contact us before you buy if you are concerned about the exact appearance, packaging, or estimated delivery time.

Our bulk herbs and spices are packaged in zip lock or twist tie bags and plainly labeled for your convenience. Our herbs come in .5 oz., 1oz., 4oz., and 1lb. packages.

Essential oils are packaged in glass bottles or vials.

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We offer combined S/H rates for all our products. Save the most by combining your orders for several items at once. Most items qualify for our flat rate, but some (7 day auctions and 5 lb. /bulk items) do not qualify for the same rate.

We always honor the lowest published S/H rate in each listing. Please request an updated invoice before paying for the best combined rates.   Automatic calculators do not always total correctly!

Payment is expected within 14 days of purchase. We encourage you to shop with us for up to 10 days.  We appreciate your prompt payment after you request and get an updated invoice, as it helps us keep our business running smoothly. If you need more time to pay, please contact us.

We accept credit cards (through Paypal), & Paypal.

If you need longer than 14 days to pay, please contact us.

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We love being able to offer International shipping, and we do our best to offer reasonable rates. However, we may not always be able to honor published rates or deliver to all areas listed; as policies and rates change. We cannot be responsible for items that do not make it through customs.

Please check your local customs/laws, and contact us before purchasing for the best International rates/service.

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We are family owned and operated; and an earth-friendly and people-friendly business. We aim to reduce, reuse, and recycle waste whenever possible; and we encourage you to do the same. If you have questions, concerns, or comments, please don’t hesitate to contact us.

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Your satisfaction is absolutely guaranteed! Please contact us right away if you are dissatisfied or unhappy with your purchase for any reason. We will do our best to make it right; right away. On occasion, we may ask you to return something if there is a problem with it. In such a case, we will give you full store credit for or replacement of the item, including shipping and handling.

We will leave positive feedback after the transaction is complete.

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We are all one…please be excellent to yourself.

Thanks!

Tips for smooth shopping:

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If you are purchasing one item, the automated calculators will usually total correctly, so you can just click on the “Pay Now” button when you are ready and your order will be automatically processed.

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If you are purchasing more than one item from the same seller, then please do not pay until have finished shopping and then request a combined invoice for the best discounted shipping and handling rates.

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If you send us a question, it is best to do so through the eBay system to ensure your message will not get lost in our email filters. If it is a question about a specific item, please use the link in the item description, as this will help us answer your question/s.

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If you send a question and do not get a response within 24 hours, please try again.  We always try to respond in less than 24 hours, but there are many reasons that we may not always respond right away.  Please be patient and do not take it personally if we take longer to respond than you would like. Also, please check the top of our store home page to see if our vacation settings are on.  If they are ON, then there should be specific details about any additional specific delays when they exist. 

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Packaging and exact item appearance, as well as shipping times may vary for numerous reasons.  Please check with us before purchasing if your packaging or time-frame requirements are very specific.