· What are your
shipping and handling methods?
· What are your shipping
and handling rates?
· Do you ship
· You guys ship out of California? How long does it take for you to ship stuff from there?
· Why did multiple orders
I placed arrive in one box?
your shipping and handling methods?
orders, packages are shipped via FedEx, UPS, and USPS. For Canadian orders,
packages are shipped via USPS Priority Mail International, UPS Standard and/or
UPS Worldwide Expedited. For all other countries, packages are shipped via USPS
Priority Mail International and UPS Worldwide Expedited. Most packages are
shipped from our fulfillment center in Hawthorne,
California, with the exception of a few
packages shipping from our warehouse in Honolulu,
Hawaii. We do not use any
Saturday/Sunday service options so business days are considered Mondays -
Fridays, excluding holidays. At this time we do not ship to Military Bases (APO, FPO, ETC.).
What are your
shipping and handling rates?
Shipping is calculated based on the total weight of your order. Handling is
$3.00 for the first item and $.25 per item for each additional item. To
calculate shipping and handling for your order, simply
add your item(s) to your shopping cart and use the shipping calculator at the
bottom of the shopping cart page.
Do you ship
Yes! We currently ship USPS Worldwide (Global Priority Mail or Global Express
Mail depending on weight), UPS Standard (Ground) and/or UPS Worldwide Expedited
to Canada; USPS Worldwide or UPS to Puerto Rico; and USPS Worldwide and/or UPS
Worldwide Expedited to Argentina; Austria; Australia; Aruba; Barbados; Belgium;
Bermuda; Brazil; Bahamas; Cayman Islands; Chile; China; Costa Rica; Cyprus;
Denmark; Egypt; Finland; Fiji; France; France, Metropolitan; Germany; Greece;
Greenland; Guam; Guatemala; Hong Kong; Iceland; Ireland; Israel; Italy;
Jamaica; Japan; Korea, Republic of; Kuwait; Luxembourg; Macau; Malawi; Mexico;
Monaco; New Caledonia; Netherlands; Netherlands Antilles; New Zealand; Norfolk
Island; Norway; Panama; Peru; Papua New Guinea; Philippines; Poland; Portugal;
Saudi Arabia; Singapore; South Africa; Spain; Sweden; Switzerland; Taiwan;
Thailand; Turkey; Trinidad and Tobago; United Arab Emirates; United Kingdom; US
Minor Outlying Islands; Venezuela; and Virgin Islands (U.S.). Shipping and
handling is based on your total weight of your order, and is calculated at the
checkout screen for your review before submitting your order. Customs,
Duties, Brokerage Fees, Taxes and other fees associated with importing products
for International Orders will be the sole responsibility of the customer.
Please note we do not have any control over the fees charged to you. Please
note if you order multiple items with different shipping dates, we wait until
all items are in stock before shipping. However we do not set aside your order
in these instances and therefore, some items may sell out prior to your order
shipping. If you do not want to take this risk, then we suggest placing orders
based on what is in stock.
You guys are
located in Hawaii?
How long does it take for you to ship stuff from there?
Actually we have 2 shipping centers, with the main one located in Los Angeles, California,
and a smaller one located in Honolulu,
Hawaii. Most of the orders ship
from Los Angeles, California. Most orders are shipped within 3 business days following receipt of payment.
multiple orders I placed arrive in one box?
We have no control over when products arrive in our warehouse. Sometimes orders
you placed separately may end up arriving at our warehouse at the same time for
whatever reason. Our system consolidates orders based on shipping information
to avoid the possibility of lost packages on multiple orders. If this happens
to you please let us know and we will refund you for the difference in shipping