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Adam & Eve
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Product Category: Vibrators Product Category: Women's Sex Toys Product Category: Men's Sex Toys Product Category: Adult DVDs Product Category: Lubes & Extras Product Category: Condoms Product Category: Lingerie

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About Adam & Eve
Adam & Eve is the nation's largest marketer of adult products with millions of satisfied customers in the United States and all over the world. Founded in 1970, Adam & Eve is also one of the oldest names in the rapidly evolving adult industry.
You can expect that we have taken every measure to provide you with the best in selection, quality, price, service, and information – giving you more time to ENJOY your purchase. We are dedicated to bringing you an unrivaled selection of sex toys and adult videos at competitive prices. Vigorous quality control ensures you receive high quality products from Adam and Eve. Everything that comes to your door represents the best of what the adult industry has to offer and will last with the appropriate care.
Every product we offer is backed by over 30 years experience, superior customer service, risk free shopping, and a passion for helping our customers explore sex in a positive way. Just ask any of our over 10 million satisfied customers why they keep coming back for more.

We share your concerns with privacy and make every effort to safeguard your personal info. All of our items arrive at your door in a plain envelope or package with only our address on the label.
Feedback
As the nation's largest marketer of adult products Adam & Eve wants you to be 100% satisfied with your purchase and we strive to receive a 5 star rating from every eBay customer. If at any time you are not completely satisfied please contact our customer service department so that we can make things right and earn great feedback from you..

Note: Every eBay user has a Feedback profile made up of comments from other eBay users. Due to the public nature of eBay Feedback profiles and the adult nature of our products it is our policy to respect your privacy and not leave feedback for our buyers.  If you would like us to leave feedback for you we will be glad to do so upon request.
Shipping & Payment Information
Adam & Eve accepts payments through Paypal only.
Adam & Eve currently ships within the United States only. We are not combining shipments at this time.
Adam & Eve delivers in unmarked envelopes and boxes to preserve your privacy.

Restricted Areas
Our products are available to be shipped to almost all locations in the United States. A few states and communities however, have restrictions on the sale of adult DVDs. In the event we cannot ship a product to you, your order will be cancelled, and your PayPal account refunded. You will also receive an email from us advising you that we cannot ship the item to you.

Shipping Method
Shipping Timeframe
USPS Parcel Post
Usually arrives within 5 to 14 business days
Ground Service
Usually arrives within 4 to 7 business days
Priority Service
Usually arrives within 2 to 4 business days
Express Service
Usually arrives within 1 to 2 business days

Standard Shipping-
Standard shipping orders are processed in our warehouse facilities within 2 business days. Standard can be used for any destination including PO/APO/FPO addresses.

USPS Priority Mail and USPS Express Mail -
Deliverable within the continental United States, Alaska, Hawaii or U.S. territory that are considered part of the US by PayPal. Place your order before 2:45 p.m. Eastern Standard Time, Monday-Friday, and we will usually process your order and have it on it's way to you that same day. If you place your order after the 2:45 p.m. deadline or on a non-business day, we will process it and ship it on the next business day. For instance, Sunday orders are processed and shipped on Monday.

Exceptions:
Under certain conditions or inclement weather your package may be delayed a day or so but we make every effort to stay on schedule. We are not responsible for delays caused by the delivery service. Please be aware that most delivery services do not deliver or move pachages on weekends and holidays.
Customer Service
Adam & Eve customer service representatives are available 24 hours a day, seven days a week to provide you with whatever help you might need. There are 3 simple ways to reach us:

By Email: adameveEBay@adameve.com
By Phone: 1.800.891.0767
By Mail:
PHE, Inc.
P.O.Box 800
Carrboro, NC 27510

Return Policy

Adam & Eve’s Return Policy is based on a simple principle – 100% Customer Satisfaction Guaranteed on Every Order.

If at any time during the first 90 days of ownership you become dissatisfied for any reason whatsoever, return the merchandise to us for a replacement, an alternate selection or a full refund. If at any time an item does not perform due to a manufacturer's defect, return it to us. We will replace it without charge.

To make a return, you can use one of the following methods:

  1. Print this form and complete. Include the form in your return package.
  2. Contact Customer Service to help you complete your return request.
All returns should be mailed to:
Adam & Eve
Dept. R
P.O. Box 800
Carrboro, NC 27510

Please allow up to 3 weeks for us to receive and process your return.

If you have a question regarding the status of your return, you can call 1.800.891.0767 to speak directly with a customer service representative at any time.
Frequently Asked Questions
Do you combine shipments?

No, Adam & Eve is not offering combined shipments at this time.

Do you ship internationally?

No. Adam & Eve currently ships to US addresses only.

What payment methods do you accept?

Adam & Eve accepts payments through Paypal only at this time.

Where is my order?

See chart below for estimated delivery times. If you still have questions, please contact customer service:

Email: AdamEveEBay@adameve.com

Phone: 800-891-0767

Shipping Method
Shipping Timeframe
USPS Parcel Post
Usually arrives within 5 to 14 business days
Ground Service
Usually arrives within 4 to 7 business days
Priority Service
Usually arrives within 2 to 4 business days
Express Service
Usually arrives within 1 to 2 business days

Is my order discreet?

All orders are packaged in unmarked envelopes or boxes with only our address on the mailing label.

Is my personal information safe

We value your privacy and will not sell your personal information to other companies.

How can I contact Adam & Eve?

Adam & Eve customer service representatives are available 24 hours a day, seven days a week to provide you with whatever help you might need. There are 3 simple ways to reach us:

By e-mail: adameveEBay@adameve.com
By phone: 1.800.891.0767
By mail:

PHE, Inc.
P.O. Box 800
Carrboro, NC 27510

What are your customer service hours?

Our Customer Service Representatives are available to assist you 24 hours a day, 7 days a week.

What is your Return Policy?

If at any time during the first 90 days of ownership you become dissatisfied for any reason whatsoever, return the merchandise to us for a replacement, an alternate selection or a full refund. If at any time an item does not perform due to a manufacturer's defect, return it to us. We will replace it without charge.

How do I return a product?


To make a return, you can use one of the following methods:

  1. Print this form and complete. Include the form in your return package.
  2. Contact Customer Service to help you complete your return request.
All returns should be mailed to:
Adam & Eve
Dept. R
P.O. Box 800
Carrboro, NC 27510

Please allow up to 3 weeks for us to receive and process your return.

If you have a question regarding the status of your return, you can call 1.800.891.0767 to speak directly with a customer service representative at any time.