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Shipping and Handling, Tax, Payment & Return Policy
Combine Shipping Available for Multiple Purchases, Contact us for Details |
| General Shipping Policy |
- We usually ship the order within 2~3 business days after the payment received and cleared.
- Most of the items will be shipped with tracking number, tracking number will be automatically email to your email address. It's common this email can't reach to you email box for various reason, please do not hesitate to contact us if it's the case.
- Due to large volume of orders we are processing every day please be coutesy to wait 72 hours before email us to request the tracking number.
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| Canada |
| Canadian TAX |
QC(GST + TVQ Apply) |
| SK, MB, ON, AB, BC, PE, YK, NT, NU (GST Apply) |
| NB, NF, NS (HST Apply) |
- Shipment within Canada will be via Canada Post, Purolator, FedEx, UPS or other Couriers & Trucking Company if applicable.
- Please contact us if you want to use certain shipping company and we will be happy to arrange for you, please note the shipping rate for different company maybe different.
- Shipment within Canada usually takes 1~7 business days.
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| USA |
- No Tax for order ship to US & territories, APO addresses.
- We ship most of US orders (1 oz ~ 13 lbs items) through UPS.
- For order more than 13 lbs we have to ship them via Canada Post, Purolator, FedEx, UPS or other Couriers & Trucking Company. If so then the receive may need to pay duty and brokage fee upon receiving the products. However from the past experience the channce is still minimal.
- Please contact us if you want to use certain shipping company and we will be happy to arrange for you, please note the shipping rate for different company maybe different.
- Shipment to US usually takes 3~10 business days.
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| Other Countries |
- No Tax for order ship to other countries.
- Please contact us for shipping rate and delivery time.
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| Local Pickup |
Most of our Items are Available for Local Pickup Available.
Cash Only for local pickup, by appointment only. |
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Canadian |
US |
Other Countries |
| Paypal |
Yes ***
(see below for conditions) |
Yes ***
(see below for conditions)
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| Interac Email Money Transfer |
Yes |
No
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No |
| Money Order |
Yes |
Yes |
Yes |
| Check |
Yes |
No |
No |
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The Total = Item + Shipping + Shipping Insurance + Applicable Tax
- Paypal only for US and Canada customer with Confirmed Shipping Address
- We take Paypal echeck if you can't provide confirmed shipping address.
- For Canadian who can't get confirmed shipping address and don't want to pay by echeck, we need to verify your identity before we ship to you.
- For Paypal / Email Money Transfer / Hyperwallet, please send payment to adttech@videotron.ca
- For Check/Money Order, please send your check/money order and make it payable to:
Adt Tech Online Inc.
212 Malo Varennes, QC
- J3X 1C4, Canada
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5 days after the item delivered to customer, and shipping and handling is NON-refundable. The item must be in the original condition and 25% restocking charges will apply on approval returns.
NO EXCEPTION. | |
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Return policy and limited guarantee against defects
Every third party product you buy from Adt Tech Online is backed first by the product manufacturers warranty. Adt Tech Online’s 30 day limited warranty against defects, may also apply. Adt Tech Online’s 30 day limited warranty is a defective exchange policy that provides for either repair or replacement (at our sole discretion) of merchandise that has been confirmed as defective by either the manufacturer or Adt Tech Online. Leased merchandise is not eligible for this warranty. Due to licensing and copyright laws, we do not accept returns on software once a package has been opened. Defective software will be exchanged for the same title only according to Adt Tech Online’s limited 30 day warranty described above. Hardware confirmed as defective by the product manufacturer or Adt Tech Online will either be exchanged or repaired at our sole discretion within the first 30 days of ownership only. After 30 days the product manufacturer warranty is the only warranty in effect. Terms and conditions may vary by product or manufacturer. Adt Tech Online will assist customers whenever possible in gaining satisfaction with product manufacturers. For assistance or to exchange a defective product please call 450-731-3216. Products returned for exchange must be in new condition, original packaging and include all disks, registration cards, packing materials and other accessories and be received within 30 days of the invoice date. We reserve the right to refuse for return or charge a restocking fee for damaged or incomplete returns. No returns will be accepted without an RA number issued by Adt Tech Online or when the product manufactures or distributors return policies supersede ours. |
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We reserve the right to cancel the order and relist the item if the payment is not able to make within 5 business days. We will send all our items by Canada Post for our main shipping method. The shipping method can be changed under certain circumstances if we are notified in advance. We will report to Ebay administration if any scammers found. We also reserve the right to cancel the bid of any bidders with no or negative feedbacks. | |
Adt Tech Online
Feel free to contact us with any questions, comments, or opinions you might have regarding our products or our online store. You can contact by E-mail, mail, or telephone.
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Contact Information |
| Address: |
Adt Tech Online inc..
212 Malo Varennes, QC
J3X 1C4, Canada |
| Phone: |
(450) 985-1096 |
| E-mail: |
sales@adttechonline.com | |
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Office Hours |
| Mon to Fri |
9:00am to 5:00pm
(Canada Eastern Time) |
| Sat |
Closed |
| Sun |
Closed |
| Holiday |
Closed | | |
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How to pay with Interac Email Money Transfer
Please transfer your payment to our email Adttech@videotron.ca
Send money to anyone with an email address - Fast and secure, directly from your bank account!
To send money, you must have online access to an account at one of the participating financial institutions
Interac Email Money Transfers are:
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Fast - Recipients get notified of an Interac Email Money Transfer as fast as email travels |
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Convenient - Send and receive from your computer and online banking |
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Instant - Recipients who bank online at a participating institution can get their funds instantly |
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Secure - Banks use existing, secure inter-bank settlement channels to clear Interac Email Money Transfer transactions | |
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How to pay with Paypal eCheck
By following these instructions, you will be able to pay for your order right from your checking account. That means you will not have to write a physical check for your order! Pretty Cool!
Please note: When you send money via eCheck, PayPal debits your bank account for the funds. The recipient of the payment will see your order status as "Unclaimed" for 3-4 business days, while the funds clear your bank (we will then ship the order).
Step #1:
We will assume that you already have a PayPal account. If not, you will need to sign up right now.
Log on to your PayPal and click on the "Send Money" button.
Step #2:
Fill out the Send Money screen with this information:
Your Email Address: (Add your email address here)
Amount: (Put the amount of your order here)
Type Of Transaction: (Select Goods - Non-Auction)
Subject: (please put your order number)
Notes: (Please put your order number and any message here)
Step #3:
At this point you will have a choice to pay with your PayPal account or to pay with an eCheck. You would select "eCheck". Finalize the transaction. You are now done. Thank you.
In order to use PayPal eCheck you will need to be "Verified" by PayPal. This means that PayPal will have to "verify" that your bank account does in fact exist. This will take some time if you have not already done so. Please be sure to "Verify" your bank account before you try to PayPal's eCheck feature. |
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