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1. Before beginning work we ask for at least a 40% Nonrefundable Deposit to hold your order. Payment plans are available for large orders. Balance is due in full before shipping in the form of Money Order, Checks, Paypal, MasterCard or Visa. Balance of payment due must be received within 2 months after deposit is made. 2 monthly installments are available for payment of balance if balance is over $200. Balance of payment must be paid at least 6 weeks prior to shipment of order. Balances paid within less than a 4 weeks delivery requirement may incur a 20% additional fee.
2. Price quotes are valid for 8 weeks from quote date. Prices vary due to fluctuations of supply and demand. Spring and summer months tend to have higher prices for custom orders due to high volume of orders being placed and lack of time to take on requests.. For Example: If you receive a quote in November for a wedding order, yet did not place your order at that time, and decide to place an order for the same package in February, the quote is no longer valid and the price has more than likely increased.
3. Pictures can be provided upon request once the designs are completed for approval. Due to the extra labor require to photograph, publish and email pictures, additional fees may apply.
4. Limited changes are permitted if they are within the original order specifications.
5. Once your order has been placed, changes to the design or style of the selection original ordered could incur a change fee to cover the extra labor and supplies and will be charged separately.
6. Small orders are shipped via USPS Priority Mail with "Delivery Confirmation", unless otherwise requested. Large orders are shipped via UPS Ground. All items are inspected and carefully packaged prior to shipping. If the order was damaged during shipping and insurance was purchased, we'll help in filing the insurance claim forms and you may send it back for rearrangement. We stand behind the quality of our products.
7. All sales are final. We cannot accept returns on custom orders or very large special orders (ex. / special purchase of large number garlands or flowers).
If you wish to make an exchange or return a 30%restock fee may be imposed. If you ever have a problem with any of our pieces, rearrangement is free. A charge may apply for extra materials you may need and shipping/handling.
8. Custom designs are nonrefundable.
9. Shipping charges are nonrefundable.
10. Returns / exchanges must be packed carefully and shipped in original packing boxes or similar quality. It must arrive to us in good condition. No crushed flowers. No missing flowers. If your flowers are returned to us in used or poor condition, we will not issue a refund or exhcange. Please include a copy of the original invoice and email us at AffordElegance for the shipping address.
11. Orders placed with less than a 4 weeks delivery requirement notice may incur a 20% additional fee.
12. INSURED Items damaged en route: contact AffordElegance@aol.com via email within 2 business days from the date of the delivery confirmation verified by USPS. Please email digital pictures of damage as documentation for insurance claims. After 5 business days there is no guarantee of replacement and it will be considered on a case by case basis. | 
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