Feedback

Here at AiraOnline, we strive to be a 5 star seller. Your feedback is critical to our success on eBay. I ask that you leave us a Positive feedback with all 5 stars, so that we can be set apart from our competition on eBay. 4 out of 5 stars is considered a failure on eBay and it will affect our searchability and discounts I receive from eBay (thus causing me to have to increase my pricing). If you feel that you cannot leave a Positive comment with all 5 stars - We WILL EARN IT. Please do not hesitate to contact us for any reason. We are here to exceed your expectations!

If you are not satisfied for some reason do contact us right away and please do not leave us negative feedback without giving us a chance to fix the problem. Because we carry designer brands, authenticity questions can be an issue especially with Juicy Couture Brands. We have a wide range of inventory from many years of Juicy styles. The tags vary from style, to year made, to fabric, to color, etc. Some say P&G, some say G&P. This is prior to a lawsuit from Proctor & Gamble against Juicy for trademark infringement. Newer sets now say G&P, but we do have both in stock. Some tags are black from the first year of Juicy, some are fuchsia pink for all sizes for the next year, some are color coded dependent upon the size, etc. The newest styles are all light pink tags for all sizes. Liz Claiborne purchased Juicy last year so newer items can vary slightly in size, texture, etc. WE HAVE ALL STYLES WITH DIFFERENT TAGS FROM ALMOST EVERY YEAR. Please do not ever think that our items are not authentic due to slight differences. They are 100% AUTHENTIC. Please do not leave us negative feedback that states that our items are not authentic as you could be held liable for defamation. If you are very unhappy, simply contact us and we will offer you a refund. You do not need to claim that they are not authentic in order for us to refund you. We spoke to Juicy Couture's/Liz Claiborne's attorney about this matter and they told us to use this disclaimer:

If you would like to guarantee authenticity you should purchase directly from an authorized retailer of theirs such as Saks Fifth Ave, Bloomingdales or Nordstrom's just as we do.

We want you to be very happy with your purchase and we appreciate your business. Thank you!