Get FREE Delivery Confirmation within the USA when order using Priority or Express Mail!
Q: Do you combine shipping?
A: We combine shipping on almost all orders. The only orders that are not combined are the larger items such as the dehydrators or electric juicers. All supplements, lotions, clothes, etc. are combined into one shipment.
Q: How long does it take you to ship?
A: We ship all packages within 24-48 hours.
Q: What shipping services do you use?
A: We ship using the Post Office or Fed Ex. Fed Ex is not listed as a shipping option on eBay, but we ship many packages via Fed Ex because they are quick and reliable. Orders to countries outside the US are sent through the Post Office, unless requested otherwise.
Q: Do you ship to my country?
A: We ship most items to any country worldwide. The listing will state if there are any restrictions.
Q: What are your shipping costs?
A: Shipping costs are determined by weight and zip code or country. Sometimes the eBay calculator is not accurate on orders for two or more items, or we may be able to get a better rate through Fed Ex, so email us for shipping rates when ordering two or more items.
Q: What is the expiration date of this product?
A: We are not in the warehouse and do not know the expiration dates, but all products are fresh and most are shipped out within 3 months of receiving them. If you were to receive an expired product by accident, we will send you a new one.
Q: Will I get a tracking number?
A: All orders except first class international shipments will have tracking. First class international will come with a article number that will tell when the order was shipped and when it arrives.In the future we will be emailing tracking numbers for each order, but for now please send us an email to get your tracking number.
Q: Do you accept returns?
A: We accept all unopened returns within 30 days of purchase. If the product is defective we will either help you fix it if it is
an appliance or send you a new product free of charge.
Q: You do not offer insurance. What if my order is damaged during shipment?
A: We guarantee all orders. If you receive a damaged product we will send you a new package.
Q: I need my order immediately. Can you ship the same day or overnight it?
A: Yes we can.Please call or send an email to let us know when you need an order right away.
Q: When do you answer emails and phone calls?
A: We answer emails and phone calls Monday through Friday. If you contact us on Friday afternoon or evening please wait until Monday morning for a response.
Q: Do you offer a discount if I order larger quantities of an item?
A: We can on many items. Please email us for a quote.
If you have any questions about any of our items or would like to place your order, please contact us below and we will be very happy to help you. We respond to all emails within approximately 24 to 48 hours.
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