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About Alive and Aware Natural Health
We specialize in natural health products for the entire family such as supplements, vitamins, powder drinks, clay baths, and so much more for you and your family's health and well being.
We care about the environment. That is why every material we use is as friendly to the environment as possible. Our boxes that we ship in are recycled, except for when we reuse them. Our printing paper is 100% post-consumer recycled material. All the packaging material we purchase is completely compostable and bio-degradable.
If you find styrofoam peanuts--it is because we are reusing them from packages that we have received. We strive to have as little as an impact on the environment as humanly possible, while still providing the consumer with excellent products and customer service.
Terms and Conditions
Payment Methods
We accept Visa, Mastercard, PayPal, Money Orders, Cashier's Checks, and Personal Checks as payment.
Please submit your payment within 5 days of ordering a product. Money orders and checks should be made out to Alive and Aware and sent to:
Alive and Aware 312 S. Roberts Rd. Tempe, AZ 85281
Ship-To Locations
WORLDWIDE
If you are outside of the USA, please contact us first before paying--in order to get a shipping price quote.
Shipping and Handling
The buyer pays the shipping and handling charges. We do combine all shipping costs, so please request an invoice when orderingtwo or more items before submitting your payment.
All purchases are shipped within 2-3 business days of receiving your payment in full. Please allow a 7-10 business days if you are mailing in your payment in order to allow enough time for your payment to clear.
Shipping days are on Mondays, Wednesdays, and Fridays. If you need your package right away, please contact us to request overnight shipping.
Please allow 10-21 days for your item to arrive by parcel post and 3-5 days for your item to arrive by priority mail.
Express mail orders placed before 12:00 MST will arrive the next day--with the exception that there are some locations that cannot receive overnight shipping.
Items shipped outside of the USA should arrive within approximately 10 to 20 business days.
We are not responsible for any delay in shipping worldwide with customs in other countries--so please be aware of that, especially if you are purchasing items for special gifts with limited time to give as a gift to someone.
Return and Refund Policy
We accept all unopened returns within 30 days from the date that you receive the item. 100% of the cost of the item will be refunded back to you minus the cost of shipping.
Please contact us first before returning an item. Items returned without contacting us first will not be refunded. All returns should be sent to:
Alive and Aware 312 S. Roberts Rd. Tempe, AZ 85281
Please be sure to include on a piece of paper--your eBay User ID Name, Name, Address, and contact information such as email or phone number.
eBay Feedback
We strive for Positive Feedback and 5 Detailed Star Ratings with every transaction. If you feel like giving us anything less than Positive Feedack with 5 Detailed Star Ratings, please contact us immediately with your concerns and we will do whatever it takes to satisfy your buying experience!
Positive feedback will be left for every transaction if the payment is received in a timely manner.
Additional Store Information
If you are looking for an item that we currently do not carry, please contact us through eBay and we will do our very best to find the item for you.
You can also call us at 419-310-5208 to place your order on the telephone. If no one is available, please leave a message and we will return your call within 24 hours.
All information in our eBay Store is not used to treat, diagnose, or cure any health problems or diseases. We are not medical doctors and cannot answer specific health problem questions.
We can only help you with information on the products that we provide. Always consult your health care physician for any medical situation and before taking any health product. We are an eBay Powerseller! You can Buy with Confidence!
If you have any questions about any of our items or would like to place your order, please contact us below and we will be very happy to help you. We respond to all emails within approximately 24 to 48 hours.
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