Hi! At All About Mayzi, we only want POSITIVE feedback, and 5 STAR detailed seller ratings! communication between buyers and sellers is essential to mantain the integrity of the Ebay community. So, if you have any questions or concerns regarding your purchase, please feel free to contact us with your issue so that we may resolve it BEFORE unpositive feedback is left. WE TRY REAL HARD TO MAKE EVERYBODY HAPPY! we welcome paypal and we'll ship most items anywhere in the world, and we try our best to ship within 24hrs. We always use a trackable method of shipping. We are not responsible for items lost by the postal service, and we do not refund shipping fees (ONLY BECAUSE THE POST OFFICE HAS THAT MONEY). Thanks and have a great day!