1. Pick and read the terms of the package you like.
2. Check availability with us BEFORE you purchase.
3. Purchase and pay for your package if your dates are available.
4. Follow the link in your purchase confirmation email from eBay to fill out our internet based reservation form immediately after your purchase. Allow up to three (3) full business days to have your request processed and confirmed. We will contact you if additional information may be needed before we can confirm your reservations.
5. We will email your confirmation to you.
Payments: We accept payment via PayPal or you can call our office at (423)245-8200 and pay by MasterCard, Visa, or Discover. If you pay via PayPal, we require you to place a credit card on file for your vacation. No Checks or Money Orders.
Availability: Please be flexible and have an alternate arrival date available. Dates can sell out before we are notified, especially during holiday and peak travel times. Dates are confirmed by an email confirmation letter with a confirmation number. To try to ensure your availability, submit your online reservation form as soon as possible after you purchase your package. Holidays fill up quickly.
CHANGES/CANCELLATIONS: Reschedules and cancellations must be requested by email with your your name and confirmation number (if applicable) before being completed.
Mon-Sun 9:30a-5p EST