Please Call 001 (616) 430-3001 if you have any questions or message us through ebay with your phone number and we will be happy to call you. Skype is also a very useful tool to quickly clarify special orders and communicate effectively by voice and/or instant messaging at the same time if you wish. (and it's free!) Get skype at www.skype.com - set up your account - then add us to your contacts - our skype name is AllStoresUnited.com