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 Amazed By Grace Specialties

Amazed By Grace Specialties

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 Welcome Amazed By Grace Specialties! Great deals on STERLING SILVER & STAINLESS STEEL jewelry, Gemstones & Gold; Collectibles, CHRISTIAN Specialties & BIBLE Accessories. May GOD richly bless you & yours!
Always Amazed at HIS Graces
The WORD on the STREET
WHY should you BUY from US
Let's Talk About BIRTHSTONES
HOW TO RETURN AN ITEM
The REST of the Story

JESUS is the ONLY REASON for this season...We wish you a

Merry CHRISTmas!

"May GOD bless us...EVERY one!"

~ Now thru January 8, 2017...EVERY jewelry item will ship in it's own decorative SILVER GIFT BOX! ~

Heavenly BLING!...without the $ting!

  

HOW TO Return an item...

Return Specifications published April 2011

Revised January 2014 - September 2016

 

We sincerely hope that every person who purchases from us will be completely satisfied with their items, and we are willing to go some extra lengths before the purchase to assure this. Additional information, detailed weights & measurements, and additional photos are just a few of the ways we’ve gone “extra miles” to allow prospective buyers to purchase –or NOT purchase- with confidence (...and if there's some other additional info that will be a help to you when buying, please just let us know...). However, despite all of our best efforts, there is occasionally the justifiable need to return an item. We DO understand this, but as a very small store we simply can not afford to live with “the HOME DEPOT SYNDROME”, or the uncontrolled, unconditional return of items for any reason at any time. If you are considering returning something to us, please review the following specifics before contacting us. [NOTE: if you have a bona-fide reason for returning something, nothing here will get in your way. We're not trying to make things difficult for you]

 

  1. CONTACT US: A buyer who wishes to return an item must contact us by eBaY MESSAGE as soon as possible after receiving the item. Please tell us why you wish to return your purchase. We'll generally respond within 24 hours. Our eBaY name is mmoran0513.
  2. RESPONSIBILITY: While we will ALWAYS do our best to assure your satisfaction, as a person entering into a binding contract, you have some responsibility -before the purchase- to be sure the item is really what you need or want. For this reason, the following are not considered valid reasons for "at fault" returns, and will be considered ELECTIVE:
    • Don’t like the color or style
    • Doesn’t fit/wrong size (unless we shipped the wrong size)
    • They” didn’t like it.
    • "I thought it was larger/smaller". Almost every listing has a SIZE REFERENCE PHOTO with some graphic way of showing the size. If you need additional information, please ask before you purchase!
  3. NOT AS ADVERTISED: We go to great lengths to assure our merchandise is precisely as stated. We don't generally offer any silver  plate or “tone”, and if a gemstone is artificial or replicated (such as colored CZ’s), they are always indicated as such. If you wish to return merchandise because you claim it is “not as advertised” in a way that is not obvious to an untrained eye (i.e.-not real gemstones, not sterling silver; etc), this must be supported by expert testimony that is identified to and accessible by us; such as a jeweler in the retail trade. If we cannot your expert within a reasonable time frame (we will no longer accept they’ve left the country for an undisclosed period”), the request to return will be contested with eBaY, and considered elective.
  4. CONDITION: Please be certain the merchandise is still in “NEW” condition. Items found to have scratches, dents, scuffs, wear marks, missing components or otherwise varying from NEW condition in any way will not be accepted for return.
  5. RETURNING RINGS: ALL RINGS presented for return must have the original SIZE TAG in place; undamaged and fully readable. Any ring presented for return with the size tag removed, severely damaged, unreadable or missing will not be accepted.
  6. PACK TO SHIP: All returned items must be accompanied by as much of the original packaging materials as possible; particularly the small metallic gift box & the ANTI-TARNISH TAB. This is as much for protection in transit as for presentation. Please include a COPY of the packing slip OR the email from us with your authorization number.
  7. AUTHORIZATION: After the initial email contact, we will issue  you a RETURN MERCHANDISE AUTHORIZATION (RMA) number. This must be included in the SHIP-TO ADDRESS as shown below. Any item sent to us without an RMA ON THE OUTSIDE OF THE PACKAGE will be refused and returned to the  customer unopened.
  8. Items authorized for return must be received by us no more than 14 (FOURTEEN) CALENDER DAYS after we issue and provide the RMA to you via email. If circumstances delay the mail, you must inform us of the difficulty and we'll adjust the return date accordingly .
  9. SHIPPING: We suggest using USPS First Class Parcel with Delivery Confirmation to ship returning items to us (as this is the most cost-effective shipper we've found), but the choice is fully yours.
  10. COSTS: The BUYER is responsible for all costs associated with the return shipping of the item, unless agreed otherwise by us in advance in writing.                                                
  11. PROVIDING YOUR REFUND: Upon being received, returned merchandise is generally reviewed within 24 hours.
  12. RESTOCKING FEES: Elective returns will be assessed a RESTOCKING FEE.This will be a minimum of $2.50, but will not otherwise exceed 20% of the original purchase price.
  13. CANCELLATION: When we have determined the item is suitable for return, we will apply to eBaY to CANCEL THE TRANSACTION, and notify you via email or eBaY MESSAGE that this has been done. Your response to eBaY is critical; as without it the transaction will not be cancelled, so we will not receive a refund of our fees paid to eBaY, and ultimately there will be a REDUCED refund issued to you.  
  14. REFUNDS ARE ONLY MADE TO PAYPAL ACCOUNTS. We do not send cash or checks, or issue refunds to other accounts.
  15. GENERAL: We reserve the right to make changes, additions, alterations and exceptions to these specifications for returning merchandise as we see fit; for any specific case or incident. If we deem such a modification justified, the customer will be given ample time to comply after notification.

Please adddress your returning package as follows:

Amazed By Grace Specialties

[Include your RMA here]

513 Maplewood Drive

Lanoka Harbor, NJ 08734

 

            QUESTIONSIf you have any questions about our return process, please feel free to contact us either via eBAY MESSAGE (we are mmoran0513) or regular email at  contact_us@AmazedByGraceSpecialties.com .

          Please DO NOT try to contact us by phone, unless we agree to it in advance. We generally do  not answer for callers we do not recognize, and we will most likely not return your call. We have not yet found a situation where communication via the internet was not sufficient for the tasks.

            THANX MUCHLY for taking time to review this. May GOD

RICHLY BLESS you and yours!

 

Always amazed at HIS graces,

Tina & Michael Moran