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Amy's Doll Boutique
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General Interest
  
Store Policies

Store Policies

Welcome

You can bid on our auctions knowing that we strive to keep our customers 100% satisfied with all their purchases. 

Please ask questions! We are happy to answer all questions regarding our auctions.

Payment

The winning bidders must pay for their items within 3-4 days of closing of the auction.   If you going to bid on additional items then you have up to 7 days to pay.   

We accept PayPal payments.  If paying by PayPal your items will be shipped to the address registered with PayPal.  If you want your items shipped to a different address, then you must email me immediately at the end of the auction with the different address.

Combined Shipping

We will gladly combine items so you can save on shipping cost.  Just let us know if you are still bidding on other items so we can send you a final invoice for the combined shipping. We will wait up to 7 days for auctions to end to combined shipping.

Please note if you pay for each item separately you will not received combined shipping.

Shipping

All items are shipped by United States Postal service within 48-72 hours after receiving full payment.  Most items are sent by first class.  We are not responsible for lost or damaged items once shipped.

We ship to the United States and Canada.  If you do not live in the US or Canada you must email me first before you bid for our approval and extra shipping cost.

Insurance

Insurance is optional.  We are not responsible for lost or damaged items once they are shipped.  Insurance is available for all items shipped within the United State.  If you would like insurance for you items there will be an additional cost to you.  Please let us know if you would like insurance before you pay for items.  

Returns

If you are not 100% satisfied with your items, please let me know immediately upon receiving.  Items must be returned to us within 7 days of your receiving them.  Returns must have all packaging and all item pieces included.  Also, items must be in same condition as received by you. We will refund cost of your item less shipping & handling charges for both ways. Your refund will be paid to you in the same manner as you paid.



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