Andrew's Department Store
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IMPORTANT TO YOU!!!!

SHIPPING

I ship within 48 hours of receiving payment from you. Usually, most items will ship the following day, unless volume is great. I ship USPS, and very large items will ship UPS. There is no handling charge with the exception of very fragile items that require a lot of packing material. I charge you only the amount the shipping actually costs, and if you are charged too much, more than $1.00 over the actual cost by mistake, I refund your extra payment. If you are not giving me a 5 score for shipping time and cost, please contact me first so I can show you that your package went out right away and you were not overcharged.

RETURNS

I will always accept a return if I was wrong in describing the item you purchased. In this case, I will refund 100% of your purchase price and shipping cost to and from me. Holiday items, lingerie, perishable items, cosmetics and skin care may not be returned unless a mistake was made. Returns for any other reason may be made, but the shipping and insurance charges to and from me will not be refunded, no exceptions. Please contact me first, so I may issue an authorization number for your return if one becomes necessary. I will do everything that I can reasonably do to make your purchase perfect for you.

NEWSLETTER AND FAVORITE STORE

Please sign up for my newsletter when you add me to your FAVORITE  STORE list. Just click on this link, Be sure to add me to your favorites list! so you can find my store easily when it comes time to purchase something that you need. Also, Sign up for my email newsletters by adding my eBay Store to your Favorites as well. You will only receive an email from me a couple of times a month, and it will showcase new items, charity auctions, clearance items, great sales, and upcoming promotions so you don't miss your chance to save some money and see some exciting new items for sale. I have a big list of customers whom I email each month, but I would love to see you added to my list.

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PERSONAL INFORMATION

Hi, Let me introduce myself. My name is Susan, and I am delighted to meet you. A lady is not supposed to tell her age, but I am 50 years old. I have two wonderful children, dreaded teenagers, and the best husband ever. I live in the country, almost in the Everglades, in South Florida. My other children, four-footed ones, are three dogs, three cats, a horse, and a guinea pig named Piglet. The photos on this page are, from top to bottom, Salem, Zodiac, and Mickey. They are all the best. I enjoy reading, surfing the internet, cooking, and sleeping. I also, of course, LOVE TO SHOP. I enjoy people, and I am a Christian. My faith is the most important thing in my life, and it guides me every day.

BUSINESS VENTURE

Prior to taking over this store, I was an elementary school teacher. I have a Master's in Education, and I still love to learn. I am now disabled and can no longer stand well enough to teach the young children. I have had three back surgeries, and will have more in the future as my spine continues to degenerate. I needed a way to make an income and keep busy so I would not be bored and go crazy. My son Andrew started this store, and I took it over. I have built it up over the last year, and I am now a Silver Power Seller. Without this store, I would not be able to feed and care for my kids and my animals, as well as affording the necessities of life. This store and my reputation are very important to me.

MY ASPIRATIONS

My first goal with this store is to have the best customer service ever. I care about you, your order, and will treat you the way that I would want to be treated. I will always answer your email, and will do whatever it takes to keep you as my buyers. I expect to run this store for many years, God willing, and I need your help to acheive that goal. I am honest, and fair in my dealings with you. God will always guide my words and my actions. I will not be taken advantage of, however. I expect to be treated fairly also.

Isa.12

  1. [2] Behold, God is my salvation; I will trust, and not be afraid: for the LORD JEHOVAH is my strength and my song; he also is become my salvation. 


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