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Anemone Quilt Designs & Embroidery - ART Format Bernina Machines, SHV Format Designer 1 Disks, Applique, Faith, Religious, Flower Theme, Holiday, Kids, Oriental, Quilting, Redwork, Blackwork, Sashiko
 





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Q. With the promotional free shipping for 10 items, can I combine Hemingworth Embroidery thread and the single embroidery designs?   
A.
  Absolutely-I look for ways to cut costs for my customers and that is a great way to save on shipping.

Q. Do you email designs?
A. From auction or buy it now listings, I can supply designs on CD or floppy disk, including a Designer 1-ready disk to be shipped through the mail. Unfortunately, ebay has changed the policy on digital delivery items which is less convenient and more expensive for all of us in the long run. This policy is partially to combat piracy of copyrighted items, which is a big problem in the embroidery industry.

Due to the illegal sale of pirated embroidery designs online, I cooperate fully with organizations who are working hard to keep the embroidery industry honest and legal. My designs are digitized by me personally from copyright-free clipart, and you will always receive a copyright statement from me when purchasing designs.

***Designs are available in various formats to accommodate different brands of embroidery machines and software.  See the table below

EMBROIDERY MACHINE STITCH FORMAT
Bernina ART
Deco, Brother, Babylock pes, pec
Janome, Elna, Kenmore sew, jef
Tajima dst
Husqvarna Viking hus, vip, vp3
Viking Designer 1 shv (disk)
Pfaff pcs, pcd, pcq
Melco exp
Compucon, Singer xxx
Poem, Singer csd
Viking, Pfaff vip, vp3
Toyota 10o

Q. What methods of payment do you accept?
A. PayPal and credit cards through PayPal are accepted.  Please be sure you have a confirmed address. If you do not have a confirmed address, please use electronic check or bank transfer through PayPal rather than a credit card. This PayPal policy is for your protection from credit card fraud.

Q. Is it ok to share designs with my friend who has an embroidery machine too?
A. Embroidery designs are protected under US copyright law, therefore it is illegal to share, copy and sell copies, or distribute electronically from a website or in any other form, designs which you have purchased. I purchase graphics which are copyright or royalty free, because I do not want to infringe on an artist’s copyrighted material. Many hours are spent manually punching my embroidery designs, test stitching, and editing-please respect my work as you would want your own work respected.

Q. Do you accept returns of your designs?
A. Because of the electronic nature of the product, refunds are not given unless the security seal on the CD is intact. I will replace any defective CD or floppy disk once it is returned to me. I would like to have the defective item back so I can evaluate what actual problem occurred. I preview each design in each folder after loading and before mailing, so this problem is very rare.

Q. Do you do custom digitizing?
A. I am happy to do custom work for you. Send a graphic in bmp or jpg to receive an estimate for digitizing. Please be sure your graphic is not a copyrighted work or a trademarked symbol.

Q. How are design sets shipped?
A. Shipping in US is first class mail with delivery confirmation.  (Insurance optional) International shipping is first class international. Custom labeled CDs are shipped in a hard CD case in padded mailer. Floppy disks are shipped in bubble wrap and in a padded mailer also.

Q. Do you offer technical support?
A. I am happy to help you resolve any problems you experience with my designs. Please email if you have any difficulty so I can help you resolve the issue.