Please follow these guidelines upon receiving your order. 1. Open with box cutter very carefully. 2. Carefully remove the art from its packaging. 3. Inspect merchandise carefully as to its condition. 4. Do not throw away any of the packing materials until you are completely satisfied with the artwork. In the event your package arrives damaged all packing materials must be retained until the problem has been resolved. 5. All claims for damaged items must be reported to Art Leaders Gallery