FEEDBACK POLICY AND CONCERNS:
All items have a 100% GUARANTEE and are FULLY INSURED and though we do our
best to make certain each and every buyers' experience is a positive one WE
NEED YOUR HELP! If you have any questions or concerns, please email us directly
prior to leaving feedback. Though problems rarely occur, we can only take care
of issues if we know we about them! We find that all concerns are easily fixed
with communication. We are always here to help and we answer emails within 24
hours, usually much quicker. So please HELP US HELP YOU! We appreciate your
business, look forward to serving you, and we appreciate your help in keeping
ebay a great community
WHEN WILL MY ORDER ARRIVE
Most domestic orders will arrive within one week of purchase. Most international
orders will arrive within 2 weeks. Please note that though we do our best to
ship as quickly as possible, we have no control over the shipping service once
the item leaves our hands. Be sure to have your address absolutely correct and
email us with any questions. PLEASE NOTE: Though we do guarantee all orders
100%, we cannot be responsible for the post office delays! Please simply email
us if your order has not arrived and we will take care of it. We want to make
certain that your experience is a positive one!
RETURN POLICY
Art's Not Dead Online Gallery, artsnotdead dot com, guarantees all orders 100%.
Simply email us with your question or concern. We are always here to help!
SHIPPING COSTS
Please see item listing for specifics. We have many items with free shipping
and we always give a shipping discount when a buyer orders more than one. Be
sure to combine your items by paying for them as a group instead of individually
or you will not be able to take advantage of the savings.
HOW WILL MY ORDER SHIP?
Please see item listing for specifics. All of our items (unless otherwise indicated)
are shipped via USPS in approved packaging. All orders are fully insured and
come with a 100% guarantee. For posters and prints, items are shipped rolled
in durable cardboard tubes.
SIZE QUESTIONS
All sizes listed in auction are approximations (usually within .5 inches).
Most items are printed at 20 x 29 inches. The fixed size is the smaller dimension.
If your item is closer to a square in dimension it will be 20 x 20 inches. PLEASE
NOTE: If you are going to frame your purchase please wait until you receive
your item. If you are purchasing the item for a frame you already own, simply
email us and request the exact size.
We also offer custom sizing for most of our selection. Simply contact us about
the specific image in which you are interested and we will construct a custom
order for you.
MEDIA / PAPER TYPES
Yes currently we offer a museum
quality canvas upgrade as well as canvas
stretching.
WHAT IS GICLEE PRINTING?
Giclée (pronounced "zhee-clay" from French) is the process of making fine art prints from a digital source using ink-jet printing. The word "giclée" is derived from the French language word "le gicleur" meaning "nozzle", or more specifically "gicler" meaning "to squirt, spurt, or spray". Giclee printing produces fine art prints with all the tonalities and hues of the original using fade-resistant "archival" inks and has the advantage of allowing the artist / creator to control every aspect of the image, its color and the substrate on which it is printed.
WHAT IS UV LAMINATE?
UV laminate is a fine thin clear protective material added to our items. it provides protection against light, moisture, and damage. it is a "satin" finish (a finish between gloss and matte). if you would prefer your poster to ship without laminate simply email us.
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