We offer returns and exchanges within 30 days of purchase. Item must be in unopened and original condition. Buyer will be responsible to pay return shipping costs. We will process your exchange within 2 business days of receipt.
To request an return or exchange, please click the 'Ask Seller a Question' link and provide your name and user id.
All of our products carry a one-year warranty on defective parts or faulty workmanship during the manufacturing process. The warranty does not cover damage caused by accident, misuse, abuse, neglect, lightning, power surges, other acts of nature/god(s)/Flying Spaghetti Monster, or unauthorized product modification or repairs.
International customers (outside of the United States) are responsible for any shipping costs on items sent in for warranty evaluation/repair. The costs of warranty work and standard return shipping to our customers are included in the coverage of the warranty.
For warranties and exchanges, please visit ASTRO Gaming Support.