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 Atlanta Junction

Atlanta Junction

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 ***QUALITY JEWELRY AT DISCOUNT PRICES*** On our Ebay Listings YOU WIN EVERYTIME! ___All our "BUY IT NOW" Listings are Priced 50% - 70% below retail. ___I DO NOT SELL CHEAP FLIMSY JEWELRY!
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We will be out of the office and our eBay store will be temporarily closed beginning Sunday 05/28/17 thru Monday 07/03/17. Please bookmark us and come back in July.

If you have a return exchange/refund go through the eBay return system and your return will be processed.

Thank you and have a GREAT Day!
Erica

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Atlanta Junction Jewelry - Return Policy

Return Policy

 


>>>JEWELRY RETURN POLICY --- BY BIDDING YOU ACCEPT OUR TERMS<<<

It is up to you to read each description carefully BEFORE you Bid.
All descriptions are carefully noted in as much detail as possible and it is not our problem if you mis-read the description.  If you have a Question about the item please email us before you place your Bid. Once you bid or purchase an item this means you have read and agree to the terms and conditions set forth  by Atlanta Junction and eBay Policies.
 

 


**RETURNS**  (updated 11/01/13)

You must email us within 5 business days from the date received for approval BEFORE you return an item. Requests for returns will NOT be accepted after 5 days from the date received.  All packages have Tracking No's. to verify when you received your purchase. 

 +++  All items returned must be in original  condition with all tags attached and in original wrappings...(such as ring boxes, bracelet boxes, plastic baggies etc...)  Also--the tags must not be worn or damaged from water etc... The item must be free from any damage or wear... This is what "ORIGINAL CONDITION" means.  Items that have been worn, damaged, and/or altered will not be refunded or exchanged.

Shipping charges are never refundable once the item has been shipped. On ALL refunds (except exchanges)  a 10% re-stocking fee will be deducted from the purchase price.

The restocking fee helps to cover a multitude of sins...ebay fees, paypal fees etc...these are fees that we don't get back if you return an item and do not get a replacement or exchange.

As a consumer,  I understand completely how you feel about re-stocking fees....but it is a necessary evil. Please remember that you are buying at a discount, and the reason retail store prices are so much higher is that they factor in generous return policies - I do not. I simply offer beautiful, high quality merchandise at very low prices.

+++ For a Credit/Exchange the re-stocking fee will be waived. +++

HOLIDAY-DECEMBER RETURNS:  You must email us within 15 business days after December 25th. for approval BEFORE you return an item. Requests for returns will NOT be accepted after 15 days from December 25th.  The conditions and terms described above also apply.   

 **REJECTED RETURNS**

We reserve the right to reject any return that does not follow the guidelines set forth.  Rejected Returns will NOT be mailed back to you...unless you want to pay the additional shipping cost.

 

 


**ONE-TIME EXCHANGE POLICY**

We will Exchange your original purchase one time only.  We will not do exchanges on exchanges. 

Due to some eBayers who abuse store policy we can no longer afford to be as liberal and easy as we have been in the past.  I have tried to accommodate everyone on an individual basis, but it seems there are always others who spoil it for the rest of us. 

 

 

**FEEDBACK**  Special Note about leaving feedback for fellow eBay members...

As stated in eBay's Feedback Forum "Leaving honest comments about a particular eBay member gives other members a good idea of what to expect from that member."

In-other-words:  FEEDBACK ratings (Positive - Neutral - Negative) should be specifically about the eBay member and their customer service, shipping etc... NOT just about the item purchased.   In-other-words, if the seller gave you good service and was courteous and honest BUT you did not like the item that you purchased...then rate them a POSITIVE - and then explain that you did not like the item or whatever complaints you had about the product.  OR...if the eBay member gave you lousy service BUT you did like their product then rate them NEGATIVE or NEUTRAL - and explain that the product was good but the service bad.

Remember FEEDBACK IS ABOUT THE EBAY MEMBERS -- the ratings are suppose to reflect Customer Service and Honesty and/or their Payment history.  This is how we define good eBay members and/or bad eBay members. 

As a seller, the eBay feedback system is very important to my success. I HATE NEGATIVE FEEDBACK and I don't want to get any and I don't want to give any!  If, for some reason, you have a problem during your transaction, please contact me directly. I will always strive to make you a satisfied customer. I appreciate positive feedback, and will leave the same for all customers who complete our transaction as agreed.