Return Policy:

Please Call For Your Return Authorization to 1 (800) 216-9128

Atlas Levy's return policy allows for Products purchased directly from Atlas Levy to be returned by you after obtaining an Atlas Levy return authorization number (RMA) during the 10 day period following date of shipment by Atlas Levy for a refund of purchase price actually paid less shipping charges. Manuals and Software are non-returnable items. We will not issue a refund on any CD, DVD, or software that has been opened (taken out of its plastic wrap). If you have received damaged, defective or incorrectly shipped merchandise please notify Customer Service within 10 days. The RMA number may be obtained  by calling Atlas Levy's Customer Support at 1-800-216-9128, and must be noted on the outside of the returned Product's container. Products must be returned in the original packaging. Shipping and handling charges are not refundable. Damage and missing part restocking fees will apply. RMAs are valid for only 10 days from issuance.. You are responsible for and must prepay all shipping charges and you shall assume all risk of loss or damage to Product while in transit to Atlas Levy. If you return Product to Atlas Levy (i) without a RMA from Atlas Levy or (ii) beyond the 10 day issuance period, or (iii) without proper packaging, Atlas Levy retains the right to either refuse delivery of such return or charge you a restocking fee. Please allow up to two weeks for Atlas Levy to credit your account.

Privacy Policy:

This site is owned and operated by Atlas Levy Sewing Machine, Co. Your privacy on the Internet is of the utmost importance to us. At Atlas Levy Sewing Machine, Co., we want to make your experience online satisfying and safe.

Because we gather certain types of information about our users, we feel you should fully understand our policy and the terms and conditions surrounding the capture and use of that information. This privacy statement discloses what information we gather and how we use it.

• Your information is for the sole purpose of completing your order.
• We will never sale your information to a third party.
• From time to time we will send you specials via e-mail or regular mail. Should you decide not to receive this information, please let us know, and we will remove your information from our database.