: Mon-Fri from 9-6 EST
*** However, I do answer emails on the weekends.
SHIPPING: Immediately! (Yes, I'm "that good").
*** Since I'm the e-commerce girl here at work, I'm at my computer 24/7. As soon as I get an email that an item has sold, I'm already boxing it up and prepping it for shipment.
*** If you order/pay BEFORE 11am EST, your pkg will ship that SAME DAY if it qualifies for USPS shipment --> FedEx and later purchases will go out the very next business day (pending holidays and Sundays of course).
FEEDBACK: I now leave Positive Feedback as soon as I receive it so I know that you are happy with your purchase; if you ever have ANY issues, kindly contact me PRIOR to leaving a (gasp) Neutral/Negative feedback.
RETURNS: Are no longer offered, sorry. All Sales are Final. Kindly ask any questions you may have PRIOR TO PURCHASE so that we can both have a great eBay experience. =)
Thank you for the opportunity to sell you some great products and don't hesitate to contact me. ~Kathy =)