We ship all items within 1-2 buisness days after payment has cleared through PAYPAL. We do not ship on Saturdays or Sundays or on any major holiday that is observed by the USPS or UPS. We only ship to confirmed PAYPAL addresses only. We do not ship to FPO, APO, or P.O. Boxes. We ship to Canada, Hawaii, Alaske, and Puerto Rico, and all international states through USPS. A signature is required on all deliveries of $250.00 and above. Somebody must be available at the time of delivery. International Customers, please take note that your purchases are subject to to custom fees.Audioplaza2011 is not responsible for any, or all Tax fees, Duty fees, and Tariff fees that may be applied upon reciept by your country. Please contact your local customs office fee information.

We accept all returns/exchanges done within 30 days of purchase date. All returns will be tested before refunds are given. * No refunds will be given if items have been open or used or damaged: ONLY EXCHANGES WILL BE CONSIDERED AT THAT POINT. * Returns must be in original box and include all original accessories.* A 20% restocking fee will be applied to all returned items. A fee will be applied for missing parts or items. * Buyer is responsible for all items return shipping cost. We will pay to ship the item back to you. * Any exchange attempt for a diffrent item will be subject to additional fees. * Our goal is to provide you with great customer service, but at times we may encounter delays due to manufactures back order. In the event that this may occure we will contact you via email to notify you of the situation.

SUBWOOFER WARRANTY: Our warranty does not cover blown voice coils, or if the speakers have been punctured. This is considered physical damage and is not covered by our warranty or the manufactures warranty. * Items returned that have been physically abused or damaged will not be accepted. * If you recieve a damaged item do not accept package from courier. * All international sales are final. Returns/ Exchange does not apply. * The return policy does not cover damage due to improper installation, or physically altered by you or anyone else.