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| Q:When will Auh Electric ship my order? |
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| A:Auh Electric tries to ship most orders placed before 3:00PM(PST) that day UPON AVAILABILITY. If an item on your order is unavailable you will be notified via email as soon as possible. Orders received on HOLIDAYS and WEEKENDS are processed the next business day. Auh Electric does not supply you with tracking numbers unless requested. |
| Q:Does Auh Electric accept International orders? |
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| A:For orders outside the continental United States (US Territory, Foreign Country, Alaska, or Hawaii) shipping charges will be calculated by Auh Electric. |
| Q:Does Auh Electric charge Sales Tax? |
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| A:A 8.25% sales tax will be applied to shipping addresses within California. |
| Q:What is the Return Policy? |
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| A:Un-defective merchandise may be returned within 30 DAYS after the purchase date for a refund. Shipping charges are not refunded. The merchandise must be in new condition, uninstalled and in original packaging. The buyer must pay the return shipping and a 30% Re-stocking Fee. |
| Q:Fluke, Greenlee, Kidde, Lutron, Firex, Leviton and Panasonic Orders? |
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| A:Please allow Auh Electric an additional 1-3 weeks or more to ship some orders from Fluke, Greenlee, Kidde, Lutron, Firex, Leviton, Panasonic, and others. Please be patient. |
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