I try to be as accurate as possible when describing my items, but if you are not pleased with your purchase, or it arrived broken, please contact me within 3 days of receipt. Please don't leave a negative feedback or open an ebay dispute case, as returns are accepted.
Returns are accepted within 14 days after receipt of item as money back on the item's purchase price, less the shipping charge and a 10% restocking fee. Your PayPal account will be credited within 3 days after returned item is received.
If your item was damaged during shipping, and was insured, a claim will be filed with the shipper for your refund. If not insured, please return broken item to me for a replacement or, if none is available, a refund less shipping cost.
Buyer will be responsible to pay for return shipping, with a tracking number emailed to me, plus full purchase price insurance on all returned items.
All items must be returned securely padded and packed the way they were received, and in the same condition they left my store, except for broken uninsured items. No refund will be issued if the item was altered in any way, worn, or not in its original condition.
International buyers will be responsibe for all return shipping costs, including any costs relating to import fees and customs requirements.
I will be happy to exchange a ring for a different size if one is available to me, and buyer pays for the shipping.
Your business is truly appreciated.
Thanks for shopping at Auntie Jo's Attic!