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FREQUENTLY ASKED QUESTIONS

-Every Product we sell is 100% Brand NEW & Authentic in box.

-Your Item will come with our TWO year store warranty.

-SECURE Shopping via Paypal -Satisfaction Guaranteed. -Free Shipping in the USA

*No Sales Tax outside of New York

*APO/FPO via USPS will take additional 2 weeks

*INTERNATIONAL SHIPPING Insured via UPS or USPS (NO PO BOX)

International buyer: IMPORT DUTIES, TAXES AND FEES ARE NOT INCLUDED; in the item price or shipping charges. Fees charged by customs are the buyer's responsibility. These charges are usually collected by the carrier. We ship from the USA.

No restocking fee. Buyer pays shipping costs. Customer responsible for original shipping fee even if it was FREE.

All returned items must be BRAND NEW, UNWORN condition with ALL manufacturer documentation and packaging including: tags, stickers, boxes, and user manuals.

Warranty

All watches sold by Authentic Watch Store are guaranteed authentic with manufacturer's packaging and manual. We provide our own two year warranty that covers movements with symptoms of abnormally gaining time, losing time and/or not keeping proper time. The warranty excludes all "external damages" to the watch case, bracelet, strap, crown/stem, crystal/glass, finishes, scratches, gold plating, power cell, damage by ware and tare, physical abuse, accidental, misused, water damage and/or usage not according to the manufacturer's specifications and instructions. Any alteration or repair performed by someone other than our repair team will null and void the warranty and we disclaim all liabilities. All shipping and handling costs are customer's responsibility. This warranty card is valid only when accompanied by a copy of our invoice. Our supplier use only genuine parts. We will not be liable under any circumstances for damages higher than the purchase price. Unless otherwise noted, all shipping and handling costs in connection with warranty service is the responsibility of the customer.