• Minutes after you make your purchase we will automatically email you detailed information on how to process your order. This email will be sent to the email address that you have registered with eBay. This email will provide you with detailed information on how to process your order.
• If you have not received the 'payment instructions' email from us or you are having a hard time emailing us, please call us toll-free at . Please make sure to double check all or any email filters in your email software and/or from your email service provider (i.e. AOL, Hotmail, Yahoo, etc.).
• Please do not bid or do a "buy it now" if you are not planning to pay!
• To add more parts to your order, successfully win all auctions you wish to purchase and then follow the link provided below. You will only have to checkout and pay once for your entire order.

• Payment Options: Paypal, Visa, Mastercard, Discover, Money Orders, or a Cashiers check. We accept personal checks for orders under $500 ONLY.
• Money Orders/Checks: If sending money order or personal check make sure to include auction number and email address.
• Sales Tax: We are required to collect 7.00% sales tax for shipments made within New Jersey, 7.25% for shipments within California, and 9.25% for shipments within Tennessee.
• Payments must be received within 7 days from the end of the auction. We will leave negative feedback for all non paying bidders.

  

If you have any other questions or concerns, please call us toll-free at 1-866-503-5181.

• Shipping Options: We use UPS Ground shipping for all orders and will take approximately 7-14 business days to arrive.
• We do not ship to APO's, FPO's, or P.O. Boxes.
• If your item will take longer to ship than expected, you will be notified via e-mail the day after the auction closes.

• Return Exchange Policy: We will issue an exchange if your item is received defective or the incorrect item was shipped. If we do not have the correct part in stock we will credit you back the amount of the part not including any shipping fees. No returns will be accepted after 21 business days.


• How Returns / Exchanges Work: We will re-ship your exchanged item when we receive the returned item from you or, preferably you can elect to have the 2nd item charged to your account. Credit for the 1st item will be given when the package is inspected, received and processed. (Credits take 1-3 weeks for processing.)


• All Return Exchange Items MUST be in brand new condition, which means the item is never installed and kept in the original packaging and cannot be disassembled or damaged by incorrect installation. We are not responsible for installation errors. We are not responsible for any labor expenses, towing expenses, or rental car expenses that occur as the result of the installation of any wrong or defective parts.


• Return Procedure: To return a core or part(s) please e-mail us with your eBay item #, full name, part number, and e-mail address that you placed you order with along with a detailed explanation of why you need to return or exchange it. We will e-mail you back with instructions in approximately 2-3 business days. If you do not have your order number, please indicate when your order was purchased and the full name or e-mail address ordered with. All RA numbers are e-mailed in 3-4 business days with a return shipping address and complete shipping instructions. No returns will be accepted without an RA number. If the RA number is not written on the outside of the shipping box, it will be returned to you. All returns must be postage paid; return shipping charges are not refundable. All returns must be packaged properly; we are not responsible for damaged returns that occur as a result of improper packing. We do not send or issue call tags. Return shipping is responsibility of the customer.


• Please Note: Electrical parts are not returnable if plugged in or unsealed for any reason.