For Customer Assistance please try our Electronic
Chat System or call us at 269-556-2000     Customer
Service Hours: 9 am to 5 pm EST Monday - Thursday & Friday 9 am to 1 pm EST(Excludes Major
Questions? Click Here to e-mail us or call Customer Service at 1-269-556-2000. Business Hours: 9 am - 5 pm Monday-Thursday and 9 am - 1 pm Friday EST - excludes major holidays Live Chat service is also available through our About page.
Most items ship via UPS or US Postal Service via Ground or Priority Mail. We will choose the best method to ship your item. Please be aware that UPS cannot deliver to a Post Office Box and be sure to include your physical address.
Items Shipping Outside the Contiguous 48 U.S. States will incur additional shipping. You will be e-mailed a shipping quote for approval. Refusal of the shipping quote will NOT effect positive feedback.
We offer a No Hassle 30 Day Return Policy for non-personalized or non-custom order items. Auctions for Sold As-Is Scratch/Dent/Liquidation Items Or Open Box Returns must be returned within 7 days of receipt. Buyer pays return shipping, the items must be returned in original condition. If you receive a damaged item or the incorrect item, please call! We will be more than happy to correct any errors on our part and see to it that damaged items are replaced in a timely manner. Refunds are for the purchase price of the item. Shipping costs are not refundable. You can access or return form by clicking HERE