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| Returns:
Within 14 business days of placing your order from AutoPartsMall you may return any core or wrong part(s). No returns will be accepted after 14 business days. All parts must be in their original condition, and cannot be disassembled or damaged by incorrect installation. Electrical parts are not returnable if plugged in or unsealed for any reason. We are not responsible for installation errors. We are not responsible for any labor expenses, towing expenses, or rental car expenses that occur as the result of the installation of any wrong or defective parts. We are not responsible for missing, damaged, or incorrect parts after 14 business days, regardless of the party at fault. We must be contacted immediately if any of the above occurs. We are also not responsible for lost or stolen packages and all claims for such must be processed through the shipping company.
Service manuals, CD ROMs, Special-order Products, and Auto Body Parts are not returnable for any reason.
All returns are subject to a non-refundable 20% restocking fee.
In order to return an item, you must follow the steps below.
- 1. E-mail ebay@autopartsmall.ca
- 2. The part number(s) that you want to return.
- 3. Your full name.
- 4. The eBay item number.
- 5. A complete explanation for the return. "Wrong part" or "did not fit" will not suffice.
- 6. The email address you used at the time of order.
Damaged Parts:
Upon receiving your order, inspect all packages thoroughly for missing, damaged, or incorrect parts. Our warehouses put forth every effort to prevent shipping damage however, it does occur occasionally. If you receive a damaged part, do NOT accept the package, have the shipper immediately return to sender.
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