Terms & Policies
|
The buyer agrees to comply with all applicable laws and regulations of the various states of the United States. The buyer further agrees and represent that he/she is buying only for his/her own personal use only and not for resale or export.
 Auto This World does not accept liability beyond the remedies set forth herein, including but not limited to any liability for product not being available for use, lost profits, loss of business except as expressly provided herein. Auto This World will not be liable for any consequential, special, indirect, or punitive damages, even if advised for the possibility of such damages or for any claim by any third party. The buyer agrees that for any liability related to the purchase of product, Auto This World is not liable or responsible for any amount of damages above the amount invoiced for the applicable product. Notwithstanding anything in this agreement to the contrary, the remedies set forth in this agreement shall apply even if such remedies fail their essential purpose. Your satisfaction is our goal; we stand behind all the products that we sell. Please make sure that the part you ordered fits before cutting, painting, altering or final installation. Altered items and custom orders are not refundable or returnable. Please inspect the parts immediately after receiving your order.
Warranties
A limited warranty provided by the manufacturer applies to all items sold, unless otherwise stated. The manufacturer warrants all parts to be free from factory defects in workmanship and materials. All warranties, including warranties of merchantability and fitness for a particular purpose, are waived. The warranties cover the replacement of a defective part within the original warranty period. If a replacement is not available, a full refund for the cost of the part, only, will be issued. Shipping and handling are not refundable. We shall issue a replacement for the defective part at no extra cost to the customer. However, the buyer is required to send back the defective part at his own expense. Most of our products come direct from the manufacturer and are intended for general purposes, instruction manuals may not be included. Installation by a professional is recommended in order to avoid damage to the product. Warranty may be voided due to improper installation. Our liability under no circumstances shall exceed the amount of the original sale. The warranty does not cover failure due to abuse, misuse, improper repairs or maintenance, installation, alteration or modifications. The warranty does not cover cost of installation, removal, normal wear and tear, and consequential or subsequent damages. You may report a defective product by calling our Customer Service at 1.866.866.1315.
Order Problems?
If something is wrong with an order, we certainly do want to help you. Please read the following for more information on how to proceed. If you would like to find out the status of your order you may call our personal representative at the Manufacturer at 1.866.866.1315 to obtain order status.
> Shipping Damages: Please inspect your package immediately prior to accepting delivery. Damages and evidence of tampering on the outer packaging must be noted on the delivery receipt of the driver. Damages must be reported and filed with carrier immediately. Orders lost in transit must be reported to us immediately. We are not liable for carrier damages. A claim must be filed with Carrier Company to facilitate an exchange. If you received a damaged product, please report it to us within 48 hours from date of receipt. No exceptions.
> Missing Items: Check the packing slip that was included with your shipment. In order to fill your order quickly and efficiently with items already in stock we may have to split your order into multiple shipments, which we would indicate on the packing slip. If this is the case, rest assured that you will not be charged any additional shipping costs beyond those you have originally paid. You may also contact our personal representative at the Manufacturer at 1.866.866.1315 for estimated delivery dates for every shipment associated with your order.
> Wrong Items: If you received a wrong item, this should be reported within 3 business days from date of receipt. If the wrong item was sent by our mistake, we shall provide you with a Return Authorization Number to ship back the wrong part. If the wrong item is not due to our mistake, the customer is responsible for the cost of shipping back the item for an exchange.
Replacement, Returns & Exchanges You can pack and send your return to us in just a few simple steps.
1. Fill out our easy to use Return Form to obtain an RA (Return Authorization) number.
2. Pack the items in the original boxes together with the original packing slip (receipt).
3. Write the RA no. that was given to you outside the shipping box for identification. Items without RA will not be issued any replacements.
4. Mail the package back to the corporate address provided with your RA no. The buyer is responsible for the any return shipping cost incidental to the exchange.
5. Your return will be processed as soon as we get the item back and inspected.
No Exchange after 7 days of receipt of merchandise.
|
|
) 
