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| Q:What is your return policy? |
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| A:All sales are Final.
We are not responsible for any Merchandise once it leaves the warehouse. It is recommended that insurance is purchased. |
| Q:Do you combine shipping? |
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| A:Yes. If you order multiple items we will discount the shipping. Please contact us for more information. |
| Q:SHOULD I ASK FOR TRACKING INFO??????? |
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| A:NO!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
ONLY ASK FOR TRACKING NUMBER IF 10 DAYS HAVE PAST AND YOU STILL HAVE NOT RECEIVED YOUR ORDER!!!!!!!!! All Items are shipped with in 3 Buisness days of CLEARED PAYMENT. Your item should arrive in 6 buisness days from shipment date. |
| Q:How much is the Shipping and Handling Charge? |
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| A:Shipping and Handling is calculated based on your zip code, weight of the package and dimensions. |
| Q:Do you ship internationally? |
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| A:We only ship within the Continental United States and Canada.All Canada customers must contact us for shipping Quotes. |
| Q:What Payment Types do you Accept? |
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| A:We prefer PayPal. However, we do make exceptions(Check or Money order- Your item will not be shipped until your payment has cleared the bank). Also you can pay with a Major Credit Card or E-Check Thu PayPal. Please contact us for more information. |
| Q:Do you allow local pickup? |
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| A:Yes, we do allow local pickup, but there is still a small handling fee based on the size and weight of the item. Please use the "Ask Seller A Question" link on the item page and choose the subject "Question about local pickup for this item". |
| Q:Do you charge sales tax? If so, where and how much? |
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| A:Yes, we do charge sales tax on any item that is being shipped to a New York State address. We charge 8.375% sales tax. |
| Q:I bought your item, but I no longer want it. Can I cancel the purchase? |
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| A:No. If you bid on or buy an item from us, you MUST pay for it. You are not permitted to say "I changed my mind". If you tell us that you no longer want the item, then you will be reported to eBay for changing your mind about a purchase after agreeing to the purchase contract. |
| Q:What do I do if my item arrives damaged or missing some of the contents ? |
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| A:All of our items are brand new and in excellent working order(unless otherwise stated in the offering). Once your item is picked up by UPS we have no control of what happens to that item. If the item arrives damaged or missing any of the parts notify us via E-mail IMMEDITLY before posting ANY FEEDBACK. We will work with you to rectify the issue. |
| Q:How do I obtain my UPS tracking number ? |
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| A:WE DO NOT GIVE TRACKING NUMBERS UNLESS 10 DAYS HAVE PAST AND YOU STILL HAVE NOT RECEIVED YOUR ITEM!!! Please allow extra time for weekend purchases or holidays. You can expect to receive your item within 6 business days of shipment. Only request your UPS tracking number if 10 business days have past from the time of cleared payment. |
| Q:How are over sized items shipped ? |
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| A:All over sized items are shipped with a private trucking company. These item are appointment only deliveries and must be coordinated with the trucking company. The delivery time is to be scheduled upon availability. Once your item has arrived it must be checked for any shipping damage or missing parts. Any discrepancies must be noted on the receipt |
| Q:What if my item is shipped with a private trucking company ? |
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| A:All over sized item that cannot be shipped via UPS are shipped with a private trucking company. These item are appointment only deliveries and must be coordinated with the trucking company. The delivery time is to be scheduled upon availability. |
| Q:What if I use the private trucking company and my item is damaged during shipping ? |
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| A:Once your item is picked up by the trucking company we have no control of what happens to that item. If the item arrives damaged or missing any of the parts you must specify the problem on the receipt and notify us via E-mail IMMEDITLY before posting ANY FEEDBACK. We will work with you to rectify the issue if the above steps are taken. |
| Q:What if my item is delivered missing parts or damaged and I do not disclose it on the receipt ? |
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| A:Once your item is picked up by the trucking company we have no control of what happens to that item. If the item arrives damaged or missing any of the parts you must specify the problem on the receipt and notify us via E-mail Immeditily, In order for us to correct the problem other wise there is nothing we can do! PLEASE DO NOT ASK FOR TRACKING #! |
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