 ATTENTION BUYERS!
WE'D LIKE TO FOREWARN OUR BUYERS, TO AVOID NEGATIVE OR NEUTRAL FEEDBACK!!
Before we ship the product(s) to the buyer we always inspect the item(s) to make sure nothing is broke, any major flaws, pieces missing or does not work. We do not inspect our products before we list them in auction, we wait until they sell. We basically find it is a possibility that unfortunate situations may occur even while the products are being stored in our storage room. So if we find a problem we will email you A.S.A.P. and we would be unable to ship the product(s) you won. We apologize if this should happen; it is not our intention to bring disappointment in the transaction. Your understanding of the situation is appreciated if this occurs. We assure you this is very rare, but it can happen.
NO REFUNDS/RETURNS ON ANY USED MERCHANDISE AND ON ALL INTERNATIONAL ORDERS!! |
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 We have FREE SHIPPING on qualifying products when purchased from our Bargains Nook Store Front. The link to this is in our "Me Page".  SHIPPING INFORMATION
Bargains Nook's shipping prices coincide with the carriers shipping rates. Included with the calculated shipping price is a minimal handling fee. So the shipping price calculated on the shipping calculator is the price you will pay. Most often we ship our puppets in a envelope or a bag. If you would rather have the puppets shipped in a box, please email us with your preference and if possible we'll ship with the packaging you requested. There may be an additional charge from the calculated shipping cost listed on the auction, by changing our original packaging choice. To protect your item(s) with shipping, we use bubble wrap, peanut packing, or air-bubble packing. We work hard to have your package arrive to you safely, & without damage. Even with this, we recommend that you buy the insurance available.
PLEASE BE AWARE
You MAY use USPS Media Mail shipping ONLY when you have purchased any of these products, a book (at least eight pages), film, printed music, printed test materials, sound recordings, recorded video tapes, recorded computer-readable media, i.e. CDs, DVDs, & diskettes. play scripts, printed educational charts, loose-leaf pages & binders consisting of medical information, or computer-readable media. All other products will need to be shipped via USPS First Class, Parcel Post or Priority Mail service or UPS shipping.
IF USING UPS SHIPPING YOUR TELEPHONE NUMBER IS NEEDED FOR CARRIER REFERENCE.INTERNATIONAL BUYERS PLEASE READ! We will ship only to Canada & United Kingdom. ABSOLUTELY NO RETURNS OR REFUNDS ON INTERNATIONAL SHIPMENTS! ALL SALES ARE FINAL, so please take the time to email us if you have any questions to avoid unpleasant surprises. SHIPPING CHOICES FOR CANADA ARE USPS FIRST CLASS INTERNATIONAL , USPS PRIORITY MAIL INTERNATIONAL OR UPS STANDARD TO CANADA ONLY! SHIPPING CHOICES FOR UNITED KINGDOM ARE USPS FIRST CLASS INTERNATIONAL OR USPS PRIORITY MAIL INTERNATIONAL ONLY! NO EXCEPTIONS!
GET (DOMESTIC) FREE SHIPPING ON ORDERS OVER $100.00 WHEN THE ITEMS ARE SHIPPED ALTOGETHER! This special will be automatically discounted at the checkout. NOTE: "PLEASE CHOOSE USPS FIRST CLASS, MEDIA MAIL OR PARCEL POST FOR THE FREE SHIPPING SPECIAL. IF YOU PREFER TO USE USPS PRIORITY MAIL, OR UPS FOR YOUR SHIPPING, THERE WILL BE AN ADJUSTED SHIPPING INVOICE EMAILED TO YOU FOR THE PAYMENT OF THE DIFFERENCE IN SHIPPING COST."The Pottery Barn BLUE BEACH/POOL/CAMPING Roll-Up Mats/Pads are excluded from the shipping specials, since this item need to be shipped as a single shipment.
ATTENTION: WE SHIP PACKAGES WEDNESDAY & SATURDAY. Please send payment & all needed information by (4:00pm-CST), (2:00pm-PST), (5:00pm-EST), (3:00pm-MST) Tuesday or Friday to give us adequate time to prepare package(s) shipped on Wednesday or Saturday! DUE TO CLIMBING GAS PRICES WE ARE CONSERVING & RATHER THAN RAISE THE SHIPPING & HANDLING CHARGES ON PRODUCTS YOU PURCHASE FROM US WE FEEL SHIPPING ITEMS TWICE A WEEK WILL HELP CONSIDERABLY. WE APOLOGIZE FOR ANY INCONVENIENCE THIS MAY CAUSE YOU.
Have Questions?
Here are some answers to the most common questions we are asked:
Q. 1 - I paid, but I did not receive any feedback, why?
A. 1 -
We use eBay's Seller Manager Pro to leave feedback. This is a program offered by eBay to sellers. We do pay extra for this program, but we feel it is a must by saving us so much time to take care of other things such as answering emails and getting packages sent out. We have our program set to automatically leave positive feedback when positive feedback has been received. So with in 10 minutes of leaving us feedback you will receive feedback from us. We do suggest that you contact us first if there is a problem as we are MORE than willing to fix any problems that may arise, if possible. We do not want any of our customers unhappy with the transaction! We want our customers to come back and shop with us again!
Q. 2 - I am not happy with my purchase and/or have not received my items?
A. 2 - PLEASE contact us should you have any problems for any reason. Our main goal is to make the transaction an enjoyable experience as much as possible. Just let us know, we cannot fix a problem that we did not know existed! Email us at
Q. 3 - If I purchase more than one item, will you combine shipping?
A. 3 - Absolutely! Please wait until you have finished with all the items you are purchasing before using the checkout. Once you have made all your purchases you may checkout right away at this link; Checkout Here! Otherwise, an email will be sent to you which contains payment instructions.
Q. 4 - What is your return policy?
A. 4 - We offer a 7 day return policy for defective products or exchanges. Domestic Returns Only! All returned items MUST be brand new, factory sealed and unused, open boxes can only be exchanged. All returned items for refund will be subject to a minimum 15% restocking fee (no restocking fee on defective products or exchanges) No refunds or exchanges on used items. We will cover return shipping charges on damaged and defective products. Shipping, Handling, Insurance and other fees that we've paid to ship an order to you and the return shipping charges are NON-REFUNDABLE. You can expect a refund in 14-30 days of our receiving your return. Items that are opened or in unsellable condition will be charged restocking fee at our discretion. No Returns on OPENED games & software. We are not responsible for lost or misdirected packages, we recommend insurance. ABSOLUTELY NO REFUNDS AND NO RETURNS on International Orders. Please email us if you have any questions.
Q. 5 - What forms of payment do you accept?
A. 5 - We accept payments using Paypal & Major Credit Cards ONLY! Two separate invoices will be emailed to you giving you payment options and instructions to checkout.
Q. 6 - When my order is eligible for the shipping savings you offer, how will I receive this reduction on my order?
A. 6 - When you go to checkout your purchase + the shipping fee will be listed in the checkout description. Shipping on multiple purchases & other qualifying specials will be combined or reduced automatically in the checkout.
Q. 7 - How soon will I receive my item?
A. 7 - We ship on Wednesday & Saturday of each week. Domestic shipping can arrive in 2 - 14 days on average. If books/video/dvds/cds are being shipped this may take upwards of 4 weeks depending on the location. International shipping can arrive in 5 - 15 days on average. If the item is in a large box, this may take shipment upwards of 15 - 30 days. Canada shipping choices are USPS First Class Mail International, USPS Priority Mail International or UPS Standard to Canada Only! United Kingdom shipping choice are USPS First Class Mail International, USPS Priority Mail International Only!
Q. 8 - Do you ship internationally?
A. 8 - For international shipments we will ship only to Canada & United Kingdom. ABSOLUTELY NO RETURNS OR REFUNDS ON INTERNATIONAL SHIPMENTS! ALL SALES ARE FINAL, so please take the time to email us if you have any questions to avoid unpleasant surprises.
Q. 9 - Do you provide a tracking number for my order?
A. 9 - Yes, once your item has been shipped we send you an email with the tracking number. Personal size envelopes are excluded and the only tracking USPS provides for international shipping is via USPS Global Express Mail, all the other shipping services do not have any tracking for international shipments.
Q. 10 - Do I have to pay for the tracking service?
A. 10 - No, we provide this for free.
Q. 11 - Is insurance included in the shipping cost?
A. 11 - Insurance is free when the item is shipped via UPS, coverage up to $100.00. If the item is shipped via USPS, insurance is an additional charge.
Fee . . . . . . . . . . Domestic Insurance Coverage
$1.75 ................ $0.01 to $50
$2.25 ................ $50.01 to $100
$2.75 ................ $100.01 to $200
$4.70 ................ $200.01 to $300
$5.70 ................ $300.01 to $400
$6.70 ................ $400.01 to $500
$7.70 ................ $500.01 to $600
$7.70 plus $1.00 per $100 or fraction thereof over $600 to $5,000.
USPS International insurance varies depending on the location. If this will be available with carrier it will be shown at checkout as optional with the insurance rate. |
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