Paypal has provided the Seller Protection Policy as well as the Buyer Protection Policy.
When we receive the payment from the buyers via Paypal and if the buyer provides with Unconfirmed shipping address, Paypal will issue the following warning statment:
Shipping Information
Address:
John Smith
12345 Constitution Ave.
Whereitis, AB 12345
United States
Address Status: Unconfirmed
Important Note: John Smith has provided an Unconfirmed Address. If you are planning on shipping items to John Smith, please check the Transaction Details page of this payment to find out whether you will be covered by the PayPal Seller Protection Policy.
We are forced to comply to this Paypal policy because here is the guy who exploited the loophole, we publish his case to make sure the Internet community will stay alert on such fraud:
ebay id: erkanay
email address: erkan@uwyo.edu
He provided his shipping address with his paypal payment:
Erkan Ay
2301 S. Millbend Dr. Apt # 1014
The Woodlands, TX 77380
United States
Address Status: Unconfirmed.
We shipped his order promptly, right after he got his order, he initiated a chargeback with his credit card, here is the message from Paypal:
During a recent review of our system, we determined that you received funds from an account that reportedly has been associated with possible unauthorized use. In accordance with PayPal's Seller Protection Policy, the following transaction has been reversed:
Transaction Date: Jan. 4, 2007
Transaction Amount: $32.95 USD
Buyer's Email: erkan@uwyo.edu
Buyer's Name: Erkan Ay
Your Transaction ID: 0DY06638JK093373G
The transaction was reversed because you were not covered by PayPal's Seller Protection Policy. Note: This reversal is in accordance with our User Agreement, Section VII, Paragraph 3.
In the future, you may be protected by following the conditions of our Seller Protection Policy. For more information, click the User Agreement link located in the footer of any PayPal page. PayPal is committed to maintaining a safe environment for its community of buyers and sellers. Our team employs the most advanced systems in the world to protect the security of your account.
This buyer was actively communicating with us about his order before transaction closed, which led us to trust him, never suspect his intention. After the chargeback occurred, he kept silent to all the mails we sent requesting for explanation, so we ended up losing everything.
We believe most of buyers in eBay community are decent people, but there always some bad apples there try to ruin the trust we enjoy for many years. We will not tolerate such fraud. We will publish anyone who dares to take such chance to ruin the online business, they have to be stopped.
We know this may cause extra steps or delay of shipment, we apologize for that, however after you read the information here, hope you understand our position as a seller.
If you have any issue or concern for your confirmed or unconfirmed shipping address, please be free to contact us, we are flexible here to work with decent and honest buyers for such issue. Thank you for reading this!
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