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Shipping Details:
NOTE: International Buyers Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up – do not confuse them for additional shipping charges. We do not mark merchandise values below value or mark items as "gifts" - US and International government regulations prohibit such behavior. USPS 1st Class Air Mail Shipping can and does often take as long as 4-6 weeks. Shipments to Italy or France have been taking 4-8 weeks on a regular basis.
Other Shipping Rates |
USPS |
Price Per Order |
Mail Class |
USA |
Intl |
Canada |
| First Class |
FREE |
$3.49 |
FREE |
| Priority |
$4.95* |
$12.55 |
$12.55 |
| Express |
$19.43* |
Email |
Email |
*Rates are per order (all pieces paid for in 1 payment)
Realistic Delivery Time BUSINESS DAYS
|
USA Delivery |
International Delivery |
Class |
Days |
UPSPS Class |
Days |
1st Class |
4-14 * |
Global 1st Class |
10-42 |
Priority |
2 - 3 * |
Global Priority |
Email |
Express |
1 - 2 * |
Global Express |
Email |
*ALL USA Packages ship with delivery confirmation
*Offers for free shipping and combined shipping are ONLY valid on orders of single pieces of jewelry. We offer no discounts on lots of jewelry or other large items.
eBay's "Get It Fast" program requires us to ship express and priority next business day. NOTE we have no control over WHEN USPS actually delivers the item. Our Express mail rates and delivery times EXCLUDE weekends and postal holidays. Special arrangements need to be made if you need your item delivered over a weekend or postal holiday. You should actually speak to us to be sure we can provide the service. USPS is charging extra for delivery on these days, you the buyer would have to absorb the cost.
Shipping Details: We ship M-F excluding postal holidays. Packages of single piece items are normally packaged next business day after cleared payment is received and shipped the same day or following morning. Insurance claims for non receipt can be filed: USA after 30 days, International after 45 days, ITALY & France after 60 days. Because of Pay Pal rules, we MUST ship items in the manner which they were paid and to the address given to us by pay pal. If you need an address correction after payment is made, we will have to refund the payment and have you pay again with the proper information. NOTE this is a large automated operation, emails are not all necessarily read BEFORE shipments are made. Please be sure to have all your information correct before you make payment, we may not be able to stop shipment on a paid item. |
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Insurance Information:
Insurance claims can be filed after 30 days from shipping date for USPS domestic and after 45 days for USPS International EXCEPT Italy & France which can be filed after 60 days. If an item is damaged a form can be filed immediately. Print out and fill out this document. You are the Consignee. Fill out as best as you can, and forward to us to complete and submit to company. Be sure and let us know exactly which shipment is concerned. Mail or fax us this signed statement. Fax to 860-259-5134, email (BFFjewelry@comcast.net) or
Mail to:
Raefield Designs
997 Kensington Road
Kensington, CT 06037
If you wish to download and print the Insurance Claim Document, click here, and go to File > Print in your browser.
You can then fill out this form and fax, email or email it to us.
Click Here to Print
We cannot insure packages to the following countries:
Abkhazia, Afghanistan, Algeria, Angola(including Cabinda), Armenia, Azerbaijan, Bangladesh, Barbados, Belarus, Benin, Bolivia, Brazil, Bulgaria, Burkina Faso, Burma, Burundi, Cambodia, Cameroon, Cape Verde, Central African Republic, Chad, Chechnia, Congo, Cuba, Djibouti, Dominican Republic, Ecuador, Eritrea, Ethiopia, Gabon, Georgia, Ghana, Guinea - Bissau, Indonesia, Iran, Iraq, Ivory Coast, Jordan, Kazakhstan, Kenya, Kyrgyzstan, Liberia, Libya, Mali, Mauritania, Mexico, Morocco, Moldova, Niger, Nigeria, North Korea, Sierra Leone, Slovenia, Solomon Islands, Somalia, Sudan, Sri Lanka, Syria, Tajikistan, Togo, Tunisia, Turkmenistan, Uganda, Ukraine, Uzbekistan, Venezuela, Yemen, Zaire, and Zimbabwe. |
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